The service of front desk was terrible. I stayed to this hotel two years ago and everything was fine. Two years later, the service level dropped to an unbelievable standard. Super rude front desk staff and not helpful at all.
And I didn't feel safe during my stay. There was a guy kept knocking my room door at 4am one morning after a false fire alarm, and he's not hotel staff. He asked if that was my room on fire!? And there were strange ppl that I don't know if they were hotel guests tried to go to guest floor (they could not show the room key, and they were not going to front desk for help.)
The whole experience is super chaotic!
Such a great stay. All the staff were very polite and quick to serve. We arrived at breakfast at 8:30am and many of the dishes were empty but that was our only complaint. We would stay again.
The pics on Expedia made the hotel seem nicer/less dated but the views were amazing. Gym was better than some hotels. Appreciated the free self-laundry option.