6/10 Bien
26 juil. 2025
Staff was great...the rest was meh
The staff at Shilo Inn was amazing, that being said there were a few issues with our stay, no toilet paper or any paper products. These were supplied when we called for them but it seemed due to short staffing we were required to go to the front desk for everything, we never did get coffee cups. The ice machine wasn't working and we had to go to the next building, after getting a separate key since ours wasn't working in the other building. The pool outside our room was closed and the one that was opened the hot tub jets didn't work and the tile and concrete was broken and loose pieces around the pool and hot tub. Our toilet ran the entire weekend, while the room seemed clean (except for the giant stain on one of the box springs) it was dated. The last night our key stopped working, we had to go to the front desk multiple times to get it worked out. The maintenance guy was missing however the front desk clerk finally got us. Again I will say the staff that I encountered were wonderful and really tried their best to help us and fix any problems. With some updates, repairs and a few more staff this would be a great place to stay, currently though the quality does not match the rate charged. I would try again there in the future if they confirm some updates.
Amy
Amy, séjour en famille de 3 nuits
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