The wonderful staff took care of my concerns without hesitation and were deeply apologetic. Unfortunately, I am a germaphobe, and it was my careless mistake to book this location without reading prior customer feedback. The lobby had an unusual odor (that smelled like old urine from one of the plants), In my first room, I pulled back the sheets and noticed an old wet spot, so I removed the entire bed sheets and uncovered that the bed was full of urine and pubic hair. I should have left, but I had just paid in full for 2 nights and it was late. The second room (was cleaner) but not any better, with light remnants of urine stains, so I had Instacart deliver a king-size bed sheet and a queen-size fleece blanket, Frebreeze, and Clorox wipes. I did not sleep or eat for almost 3 days and killed a bug while in the room; A fat centipede.