vending machines were empty with no alternatives, tv only had analog stations, tv remote didn't work, heating & cooling system malfunctioned. 72 on arrival, then dropped to 65 around 9 pm, around 2:30 am room temperature reached 82 degrees and by 4:45 am temp dropped to 58 degrees, staff was never at the desk and when bell was rung they came from the laundry room every time