The Ritz-Carlton, Philadelphia

Everything about our visit was amazing except for the food. Two different meals. Over medium eggs came with broken, hard yokes. Caesar salad had wilted, bad lettuce underneath the top layer. Looked good until you got into the salad. Yes, this is enough to affect our opinion of the hotel because of what they charge for rooms and for food. It's the Ritz and food should be awesome. I think the head chef needs a remedial course on quality control.

amazing

Great hotel. Spa and rooms showed some signs of wear. But overall a wonderful stay. The cocktail area, service and location were outstanding.

We had to book a last minute room due to cancelled flights and we booked a Club level room with a king bed. When we arrived, they had no king bed rooms and put us in an handicap accessible room. The room was small and not very well appointed and room service at 11:00PM took an 1:20 minutes to arrive for a salad, soup and chicken tenders with warm wine. This was not our typical Ritz experience and we changed hotels the next day to a suite at the Sofitel for 25% less.

Amazingly beutiful and classy hotel which takes you back in to an era where there was class and significant detail to design. Rooms were nice and the view was gorgeious. Beds were comfortable. Housekeeping could improve and the service in the restaurant could be better. David at reception was exceptionally caring and accomodating. Would definately stay here again.