This hotel is very quaint and lovely. It has a nice pool and outdoor area. The staff was wonderful. Keep in mind that you canât walk to town or restaurants from here. The onsite restaurant is good with a great view. Taxis and Ubers are easily available.
The hotel is rustic/colonial. The room is very big and our room had an amazing view. We did not like that there is a paper that says that the maid would be tipped with $100 or $200 pesos per day so the first day they cleaned the room but we were thinking to leave a tip the day that we leave but maybe maid didn't think same and she didn't clean the room. The person of the room seevice was not friendly maybe he thought we didn't left enough tip. Generally we consider the place is over priced.
The property and staff are outstanding. Literally you could not find any better staff. So helpful and friendly. My only problem is the restaurant at this resort. They will bring you items you never ask for then charge you. The food quality has declined considerably from previous years. The restaurant will pad your bill. They will add extra items. If you order one cup of hot chocolate they will charge you for several. Items you are not happy with they will leave on your tab. The service in the restaurant is very slow. It takes 15 to 20 minutes just to get a beverage. (water)
The place, the room and the beach I love it! Everything it was fantastic and the people very friendly! The only thing nobody told me at the hotel when I arrived was: theyâ were remodeling some floors for better but 9:30 am there was a lot of construction noises outside and it was difficult to rest in our room. But next year if they done all the remodeling in the hotel I would love to stay again!
Location is excellent - on the beach, fairly close to town, great service, restaurant food quality is excellent, room service was exceptionally fast. Rooms were authentically decorated and spacious (including a living room and kitchen!)
Away from the hustle and bustle of the town, but travel is easy and inexpensive if looking for the city life.
The staff at the hotel and restaurant are exceptional and make for a very nice stay. The resort has all the amenities you could want, and feels very warm and welcoming.
The stuff in the room at the hotel where one of the nicest we stayed in in Puerto Vallarta in the last 10 years the only drawback it is a little bit of the town but would definitely go back
Fabulous Mexican boutique hotel right on the beach with huge suites. The restaurant is excellent. Happy hour is a great way to meet people and the drinks are not watered down! Very short distance to town with all the restaurants, art galleries and entertainment. Will definitely stay here again