Going through check-in they were asking a lot of questions (and many times the same ones at it seems we are 2 male friends) then later saying in Arab « that shouldn’t be a problem because one is French ». We didn’t understand what was all the fuss about. But they had us sign extra documents we never had to while staying 10 days in 5 different hotels in Egypt.
They took us to our room and alas, the bed was a double, not a twin as booked. They almost didn’t grant us our room thinking we were gay (we felt uncomfortable as they were looking to us weirdly), then said they couldn’t have anything arranged so we were stuck with a double bed.
My friend is a hectic sleeper - sleeping on the same bed isn’t a viable option anyway. They provided us bed sheet and a blanket so one of us could sleep on the floor (yes crazy best option they could do).
Though they had another double room available, they didn’t want to correct their wrong and let us have our stay be “halal” by their views. They also have a restaurant so managing a free meal as compensation was possible, yet nothing.
The room itself was good (1006), enough electric outlets and storage. It’s also very well located. WiFi on the other hand was extremely weak, my speed test at 1am gave DL 0,49 MB/s, UP 0,02 MB/s - don’t expect anything more than reading email.
Conclusion : great priced option for a downtown room but clearly not LGBT friendly and not professional enough handling their mistakes.