Leonardo Royal Hotel Mannheim

Une valeur sûre à Mannheim. Les tarifs sont parfois déroutants...

Chambre très bien insonorisée. Hall d'accueil moderne. Accueil très pro. Restaurant de bon niveau.

Had to ask 4 times for ironing board. Gym weights and equipment not well looked after. Good location

Staff was good, Location was excellent, at Wasserturm and train stops. Rooms looked great, but much smaller than shown online. Booked 2 Superior Rooms for 7 days. Ended up getting one and a basic room. Had to go tell them and then we were able to move to better one. Then the AC quit working on 95deg F days. They brought up a fan. Then part of the ceiling collapsed into the entry of the room from the backup of AC condenser or some other water source. Then in the other room the toilet malfunctioned and leaked out of the bottom of it and flooded the bathroom making it unusable for an evening thru morning. Also, breakfast was outrageous €22 per day. Go somewhere else, great little cafe just a block away for breakfast. Hotel staff, bed, rooms, courtyard, location we're great... except for everything that broke/went wrong for us. Probably won't stay there again tho.

A/C did not work at all in our room the first night (we got back late, so it was too late to change rooms). Slept horribly because of it. The next morning, we changed rooms, but the A/C barely worked in that room either, so it was another hot + stuffy night.