Staff was very friendly and the lobby is full of incredible cutting edge art - instagram Dream. - room was a little worn - but ammenities were great and they offer access to a beach hotel as well - would stay again.
Could not have been any better in celebrating our 30 th Wedding Anniversary! Eclectic pet welcoming property with a friendly and talented staff. By far, the most amazing hotel/art gallery, that has a clean hip romantic-vibe with a resident curator, a sommelier and great rooftop loungeâ-awesome 3 nights and sure to return!
We loved the vibe and location of the hotel. Very cool art pieces and my husband loved the frenchies everywhere. The second floor setup was a little odd, owing to the age of the building maybe. Unfortunately, our room, which was a beautiful corner spot, had a musty smell. Maintenance tried to clear it out but it came right back. It wasnât enough to make the stay unbearable but I think the carpet needs replacing and the AC ventilation cleaned.
The staff were nothing but helpful and kind. Despite the room issue, we had a fabulous time here. Talk to the art gallery curator and definitely spend some time at the rooftop bar and restaurant.
Had issues with check in, ended up upgrading us to a room on the first floor which we didnt really like because with the windows open literally everyone can look in. The decor was artsy but kind of weird, all red and white. With the windows down for privacy, the room lacked lighting.
Check in despite them "trying" to be trendy was not efficient; they couldn't find our reservation and it drastically delayed our check in. They had a private party going on steps away from where they have deskless check in so it was very loud and hard to hear.
We ended up going across the street where my credit card machine was not working correctly and charged me 3 times for incidentals that I wasn't made aware of. When we finally got checked in, the women who helped us was kind and showed us to our room; funny though, she even noted the musty smell upon entering. Did nothing.
VIP Status was not honored, room was not as described, and the Art Galleries that were part of the attraction to the hotel were not available.
The walls are very thin and the after party I believe was actually happening in the halls; woke us up for about 2 hours in the middle of the night, again nothing was done and it also didn't help that construction started at 7:00am and there was no notice of this either.
"Free Breakfast" was 2 mini croissants, 2 mini muffins, a banana and an apple that they leave in a sack lunch on your door.
I've stayed in all levels of hotels; from a Motel 6 to the Four Season and
for the cost of a night here; I wasn't expecting the Ritz, but I was expecting more than The Holiday Inn
Perhaps because I was a last minute Hotels customer or because of the great location, they felt they didn't need to try, I don't know... but save your coins and pick somewhere else to stay!
I love this hotel because it is unique and has a fabulous location. You can walk everywhere in Charleston. The only bummer is that the power went out at 9 p.m., so we were forced to go to bed earlier than we had wanted.
We had a reservation for a King in the Enclave. With VIP access it should have included a complimentary bottle of wine, late check out, etc.
We we arrived we were directed to the Vendue building for check in saying our room had been moved. Why ??
Could this be a result of a 3rd party booking? -- AND the fact evelavtor in the main building was out of service during our entire stay. We had to walk up & down to our 3rd floor room. We were not offered any compensation for the inconvenince -- not even a drink or food credit at the bar.
The staff is very friendly -- but did not express any concern about the inconvenience.
We have stayed at the Vendue/Enclave may times and were most disappointed.
Lobby is beautiful and artwork is creative and funky. Rooftop bar was nice, bartender was great and food was good. The room well nice did have a musty smell to it and cleanliness was subpar.
Fantastic service, very accommodating staff. Our room did not have a window, which I preferred since it minimized street noise and I wasnât woken up by the sun.
The entire staff was tremendous. From the front desk to housekeeping everyone was extremely friendly and helpful. The hotel has a funky style and great location.
The Vendue is perfectly located in the French Quarter. Everything from the park, water taxi, shops, food, market, King Street, etc. were all accessible by foot. Not to mention the Rooftop at the Vendue was one of the best rooftop views of all the restaurants we visited. The staff was friendly and the room was great. Will highly recommend to friends and family.