Marks Tey Hotel, Sure Hotel Collection by Best Western

Picture are misleading. Really old building and hotel in need of a serious refurbishment. Definetely not a 4 stars (maybe 2/3, Travelodge is nicer!), not up to BW standards.

I came here for the dinner-disco Across The Room. Friendly welcome, reasonable prices friendly efficient attentive service from the staff, reasonable prices, comfortable clean spacious room and bed, very filling delicious breakfast, I would come back here

It’s a fair bit nicer inside than the view from the outside. The staff were nice.

We had a very comfortable stay with everything we needed including a comfy bed, lovely hot shower, plenty of fresh towels and tea and coffee provision.

I've stayed here a few times now over the past 4 years, when visiting family in Colchester...The hotel offers use of a pool, Spa & gym...I've not used the gym, but have used the pool & spa...Whilst adequate enough, this area really is in desperate need of a full refurbishment...The pool tiles don't look so clean around the edges and the changing rooms have just been left to deteriorate over the years...However, I still use these facilities whilst staying here with my grandchildren...The rooms themselves are clean, but quite dated...The beds look tattered around the bases, but they are comfortable to sleep in...My granddaughter loves to run around barefooted and her feet were clean, so this is a good sign that the carpets are cleaned thoroughly...We had breakfast at the hotel (buffet style), both full English and continental...There was ample to have and they were able to provide me with Almond milk & gluten free bread, which was greatly appreciated...In my opinion, it was well worth the additional cost, but maybe not so for a young child, who would only eat perhaps a bowl of cereal...All in all, I had a comfortable stay, was able to check out an hour later at no extra cost and despite it needing a good refurb in places, I would definitely stay here again and would recommend to others.

The only thing to let them down was the bed needed a new mattress which was very uncomfortable and the phone was missing so the welcome book didnt apply to us much but we just needed a place to stay while at competition so it did the job

Rooms could do with an update, especially with regards to the lighting in the bathroom but clean with very comfortable beds. The hotel overall has a lovely feel to it and the receptionists are very friendly and helpful

Ok. Nothing to add.

Lovely stay