We stay here for the third time. Every thing is perfect : staff, house keeping, room and breakfast. The location is very convenient with the metro and new market. We will come back..
Staff members were helpful. Breakfast was nice. Overall condition of toilet and bathroom was not good. Bathroom had a leak and toilet was old and had stains.
It had cockroaches in the room- spotted small cockroaches in teh bathroom sink on multiple days. They changed the room. Overall experience - quite bad.
Staff was unfelpful want requested to accomodate an additional person in their guest roster, though only 2 of us stayed in the room for 9 days. We wanted them swap one guest with another for some of the days but they were unwilling to help.
Power cut - once got stuck in the elevator due to power disruption - though it restarted shortly but the claustrophobic feeling during the power cut in the elevator in hot weather was something else.
Won't recommend
I would have rated this hotel a full 5 stars but for one disappointing experience. On our last day I had a very early flight but my companion wasnât leaving until late morning. I checked out at 5:30 AM (the reservation was in my name and credit card.) I specifically told the desk clerk my companion was still in the room and would be having breakfast later. He assured me it would not be an issue, and breakfast was included in the room. Later, my companion was told the opposite - they were denied breakfast. How sad that something as simple as breakfast can ruin a great stay - and a hotel review. Other than the above, the food was good and the suite was superb.
I recently stayed at the peerless Hotel in Kolkata for a week located near Park Street, which is one of the city's most vibrant areas, and I had a wonderful experience. The room was spacious, comfortable and spotless. The staff were extremely courteous and attentive throughout my stay. The hotel's restaurant served a variety of dishes with a special emphasis on Bengali cuisine, which I absolutely loved. The food was flavorful, and I particularly enjoyed the local delicacies. The breakfast Buffett was also a highlight, offering wide range of options, from continental to local Indian dishes.
Overall, a memorable experience.
Lovely staff, who make an effort to communicate with guests at every opportunity. Amazing breakfast buffet and other dining options. A very affordable and brilliantly positioned hotel. Very highly recommended!!!!
Excellent team and always attended with warm smiles but the hotel being on busy main road & near central bus stop, it was too noisy since very early morning even at top floor. Noise of loudspeakers & constant honking was a challenge.
At the same, the area is quite vibrant and especially during Christmas-New Year. Ventured authentic foods across age old restaurants around along with awesome foods from Aheli (in-house restaurant). Shopping at New Market was an added point. Authentic Indian Handloom items for Handloom House at Lindsay Street was a bonus.