Staffs are extremely polite and welcoming, however there're blood stains on my bed sheets and I asked to change it since my first night, but nobody changed and I have to put up with it during my 4-night stay. Also you have to ask the front desk for toothbrush etc, every time! Breakfast is awful in terms of food, little choice and not good at all, and once I saw a fly drowning in the water bottle that scared the freak out of me, not recommend at all!)