Its a heritage property in a very nice area of Darj. However, the property is poorly maintained and it has musty smell in the rooms. Also the plumbing and maintenance is wanting in the rooms.
Approach from front office personnel was very casual and not customer friendly.
Room key was kept at Reception for cleaning and when returning back, did not find the Goggles kept on the table in the room itself.
Reported to reception immediately around 4 pm on the same day but they send the House keeping staff to us who simply denied for obvious reasons.
Reception personnel did not bothered to inform us about their enquiry if any in the matter or It May be that the complaint was just ignored by sending the person concerned to us.
We did not gave the keys for remaining days of our stay as I had lost my trust over the personnel therein.
Definitely, I will share this incident if anyone ask about the hotel.
staff very efficient.....property well maintained. Would strongky recommend ......its the best you can get in a hill statiion in india with heritage leanings
Un angolo di pace e armonia in stile inglese in una cittĂ bella ma caotica. Stanze belle e confortevoli. Personale molto gentile. Sicuramente da provare