We had 4 night in Burlington Hotel in Birmingham early July 2025. While it was a good hotel overall and the location was good, the main problem was the air conditioning in the room - the room was very stuff and warm, and they had limited the air condition temperature control. I pointed this out to the reception, but they replied that we had to basically stand it. There was a fan in the room so we had to live the very warm night with a noise and disruption of a fan, and it was not helping much. We paid a lot of money for this hotel, and thus it is not acceptable that the nights in the room was so warm and stuffy, making it very uncomfortable to sleep at night.
One night stay for my mums 83rd birthday, location is perfect, right next to New Street Station. The rooms we were allocated were spacious and quiet. The breakfast was amazing too!
The room was clean, well-equipped and large so value for money in that respect. It appears to be the old Britannia Hotel and is looking a bit dated. Handy for the Central Station making it easy to get around but the immediate area is not particularly nice, especially later at night so be prepared and have your wits about you!
We thoroughly enjoyed staying at the MacDonald Burlington Hotel. It is conveniently across the street from the train station, but the room is very quiet. It is central in town, making the walk to various tourist sites, restaurants, shopping, etc. easy. Very friendly and helpful staff.