The food and flowers were excellent. The hotel needs desperately to upgrade the condition of the hotel. Our bathroom sink did not drain well.The windows in our room were missing screens. One window had a broken pulley chord and was like having a guillotine instead of a window. Although we booked a room for 4, we were given a bar of soap half the size of a small band aid and one small bottle of shampoo and one bottle of conditioner ( 1/2 once each).
In addition to this the towel bar was falling out of the wall. The staff was extremely accommodating. My issue is with whoever makes the decisions as far as the infrastructure, as well as the amenities, like something as soap and shampoo. In addition to these inconveniences ,and in spite of the amount we were spending at this hotel, we were shut out of the restaurant and bar so the owners could throw their own party... I do not mind spending money for quality service, but this is no way to win over return customers...The location and the two nearby gardens are perfect, as well as, the view for the balcony, but the board better understand if you take people's money give them what they pay for.
