I reserved a suite with two queen beds as I was traveling with another male person and separate beds were essential. The gave us a room with one bed and refused any accommodation. We could not get another room nearby, and the person traveling with me had to sleep on a couch with no bedding. He used the two skimpy towels they gave us for blankets. The hotel was full of a junior high girls dance troupe and was very noisy. Our stay was a nightmare. Had they given me notice ahead of time of their downgrading of my suite, I would have had time to make other lodging arrangements. I will never stay at this property again.
I came to visit friends. My stay was absolutely wonderful. The room was nice, clean and a beautiful view of the mountains. The staff was friendly and helpful. I would definitely recommend it.
We had a very positive experience and would certainly stay there again. We actually were there for an extended time for almost teo weeks. That is the only reason I gave the comfort as four instead of five stars. For a shorter stay the comfort would have been fine. For two weeks it felt just a tad small (couch and hassock seating plus desk chair). But I really like the cleanliness, every one of the staff were great. Clean pool and hot tub and the whole natatorium was clean and not at all moldy! Which is a plus. Gym was well stock. Dog friendly - with treats at the front desk, and bags out in the grassy area if you needed one - it was never empty.
There was a wonderful park for walking right nearby. (Murray Park).
No fans in bedroom bathrooms and thin walls. Smells from neighboring rooms repeatedly circulated into our room, including someone cooking fish, burned popcorn, and potent Asian food. Definitely not a 9 rated hotel, as advertised!