The pictures on the web make this look like a very nice place. Pictures must have been from decades ago. The hotel looks charming from a distance but suffers when you get up close. ADA it is not. There was also no one available to assist with the luggage. The elevator does not actually go to the lobby. For some reason they make you go up a flight of 7 or 8 stairs to get to the elevator. Weird. The room was a decent size, but the AC unit was way undersize for the room. It was not that hot during our stay, but the little AC just couldn't keep up. You could tell it was trying as it was so noisy. The room was also quite dirty. We avoided going barefoot. If you wanted to use the desk and turn on its light, you had to unplug the little refrigerator, and the plug is behind the desk. The bathroom is quite small but functional. The unusual very-short toilet actually sits under the vanity shelf. Getting up can be a challenge. Almost looks like it was added at some time in the past. Very weird. The staff was not helpful at all. We felt like we were an imposition. I know we were there in the off season, but the lack of service was really bad. There are plenty of newer and better-looking accommodations in this area of the resort that would be a better choice than here, unless you can't stay away from the old-world charm, and the old-world problems. The best thing here was the morning coffee in the lobby. It comes from Cowboy Coffee located on the main floor.