2/10
I booked a room at Lisboa hotel with the wrong dates, 1 month later than my real arrival date. When I arrived, the hotel was full and they refused to refund the amount I already paid to the hotel, knowing that I explained my mistake. Not comprehensive police of the hotel, they had 1 month to sell the room again and it was an honest mistake. Awful experience!
Voyageur vérifié
Séjour de 1 nuit