The whole hotel is dirty, I don't know how this is a 4-star hotel and has 8 stars.
The room was dirty, and the central heating did not work. The AC/heater was so dry that the nose, throat, and mouth were dry- couldn't sleep. Then, the TV did not work, the iron was leaking, and the whole dress/bed was a pool of water. Housekeeping entered the room without knocking. There were no slippers for dirty rooms. When raised, there were no rooms to change to, or we could downgrade you and partially refund you. When argued, were then changed to another room, which was partly better. then in the end when asked about what is the situation update. nobody had the answer at checkout.
ruined the whole trip. never again