The Chedi Muscat

Splendide hôtel, le personnel est aux petits soins, les chambres sont spacieuses et belles, les piscines sont magnifiques, le lieu est exceptionnel.

Cadre superbe, chambre très moyenne vue sur terrasses et immeuble en construction. Salle de bain très moyenne peu d’éclairage et mal conçue. En résumé rapport qualité prix moyen.

Un séjour dans un lieu fabuleux et féerique , un personnel attentif à chacun de nos désirs, un simple regard et ils sont dispo immédiatement, une qualité de service digne des milles et une nuit , trois piscines dont une de 103 m de long , des restaurants d exceptions

Our overall experience was excellent. The hotel is amazing and the pools are absolutely spectacular. The food at The restaurant was really good and the staff was perfect. The breakfast is also really good and diversified A special thanks to Fahrid who welcomed us, he was really nice and very profesionnal. The only downsize was unfortunately the check-in. The lady who wecomed us was really stressed and gave us really confused information. The check-in was actually really chaotic. Ou room was not ready when we arrived at 13h30, we had to wait until 14h10 and we only recieved our luggage half an hour later. It's a pitty because it was our first impression of the hotel but fortunately, apart from this first hour, our stay was fantastic.

I had high expectations for this hotel, but did not reach them. We arrived at night, our first bad impression was that the hotel lobby, rooms and especially corridors were dimly lit, it was a bother especially for my parents (over sixty years old). The second worst impression we had, was also on the night of our arrival I had booked massages at the Spa for both my parents, it was very difficult to navigate "the garden maze" at night with no clear signage anywhere (had to memorize the spa location from map), we ended up reaching the end of the resort premsis, when I happened to reach the gym, asking where the spa was they took us back where we came from, and surprisgly which I have not seen or experienced anywhere else in the world! The spa was up a flight of wet (with water) stairs, which was very tiring for my parents!!! I brought to to relax and unwind they ended up have a strenuous exercise and arriving exhausted... Luckily they enjoyed their therapy. When I complained to the attendant at the spa about no signage and stairs I got the answer that their treatments could have been done in a room somewhere on the premises on the ground level (I kept wondering why didn't she recommend it when I called in advance to book the treatments? I was told upon arrival that the dry nuts were complimentary, upon checkout they notified that no they were chargeable. The daily fruit platter/basket complimentary for the club room was a set of 3 of the same fruit (green apples or pears)