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Shangri-La Dubai

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Reviews

9.6 out of 10, Loved by guests
Top-rated by travelers
Located near City Walk and Burj Khalifa, Shangri-La Dubai offers a luxurious retreat. Treat yourself to international cuisine at Dunes Cafe or unwind with Pilates classes and a facial at CHI, The Spa. Enjoy an outdoor pool with sun loungers or racquetball/squash; then relax in the indoor pool or on the spacious terrace.
VIP Access
$102 nightly
The total price is $119
Jun 7 - Jun 8
Total with taxes and fees

Popular amenities

  • Airport transfer
  • Free WiFi

Why we love this property

Work and play paradise
Central business district hotel with meeting facilities and workstations. After hours, enjoy spa services, massages, or tennis.
Flavorful dining options
Savor international cuisine at the restaurant where locally-sourced food shines. A vegetarian breakfast, buffet options, and bar round out delicious choices.
Spa day serenity
This hotel features a full-service spa with aromatherapy, massages, and body treatments. A sauna, steam room, and fitness center complete the wellness journey.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Sea View

9.6 out of 10
Exceptional
(62 reviews)
  • Sea view
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Sea View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, Sea View

9.4 out of 10
Exceptional
(20 reviews)
  • Sea view
  • 484 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (Burj Khalifa View)

Deluxe Room, 1 King Bed (Burj Khalifa View) | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Burj Khalifa View)

9.8 out of 10
Exceptional
(23 reviews)
  • City view
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds (Burj Khalifa View)

Deluxe Room, 2 Twin Beds (Burj Khalifa View) | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds (Burj Khalifa View)

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 484 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Horizon Deluxe, Room, 1 King Bed

Horizon Deluxe, Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon Deluxe, Room, 1 King Bed

9.6 out of 10
Exceptional
(15 reviews)
  • City view
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Deluxe, Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon Deluxe, Room, 2 Twin Beds

  • City view
  • 484 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 893 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Executive, Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon Executive, Room

10.0 out of 10
Exceptional
(13 reviews)
  • Partial sea view
  • 592 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon, Premier Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon, Premier Room

10.0 out of 10
Exceptional
(13 reviews)
  • City view
  • 710 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Picture-Perfect Room

Picture-Perfect Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Picture-Perfect Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
Sheikh Zayed Road, P.o. Box 75880, Dubai, 0000

What's nearby

  • City Walk - 14 min walk - 1.2 km
  • Dubai Mall - 1 min drive - 1.4 km
  • Dubai Aquarium & Underwater Zoo - 1 min drive - 1.7 km
  • Burj Khalifa - 1 min drive - 1.7 km
  • Emaar Square - 2 min drive - 2.0 km

Getting around

  • Dubai Intl. Airport (DXB) - 21 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 46 min drive
  • Al Maktoum Intl. Airport (DWC) - 46 min drive
  • Financial Centre Station - 10 min walk
  • Emirates Towers Station - 21 min walk
  • Burj Khalifa - Dubai Mall Station - 29 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Al Safadi - ‬14 min walk
  • ‪Shawerma Alfarooj - ‬4 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Zaatar W Zeit - ‬1 min walk
  • ‪Dusit Thani Splash Pool - ‬16 min walk

About this property

Shangri-La Dubai

  • Shangri-La Dubai puts you within a 10-minute drive of Dubai Mall and Burj Khalifa. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or reflexology, and Dunes Cafe, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a poolside bar. Fellow travelers say great things about the helpful staff and overall property condition. Public transportation is close by: Financial Centre Station is just 10 minutes by foot.

At a glance

DONE

Hotel size

    • 302 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
    • Minimum check-in age: 21
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
    • Meals are not included in the half board rate for children ages 11 and under. Meals for children can be requested onsite for a surcharge.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 5 restaurants
  • Bar/lounge
  • Poolside bar
  • Private dining
  • 24-hour room service

Traveling with children

  • Children's pool
  • Childcare in room (surcharge)
  • Art supplies

What to do

  • Tennis lessons
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Racquetball/squash
  • Golfing nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Health club
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally-sourced
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 43
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Magnifying mirror
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • LED television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls
  • Desk chair

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only
  • Restaurant dining guide

Special features

Spa

Chi has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

Dunes Cafe - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Hoi An - Onsite theme restaurant. Open daily.
Shang Palace - Onsite theme restaurant. Open daily.
Lobby Lounge - Onsite café. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: AED 20.00 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AED 150 for adults and AED 150 for children
  • Airport shuttle service is offered for an extra charge of AED 350 per vehicle (one-way, maximum occupancy 3)

Renovations and closures

The following facilities or services will be unavailable from April 15 2026 to May 31 2026 (dates subject to change):
  • One of the dining venues
  • One of the swimming pools

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for AED 150.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Carte Blanche

This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The listed child breakfast fee applies to guests age 11 and younger.

Property Registration Number 1506855

Also known as

Dubai Hotel Shangri-la

Dubai Shangri-la

Dubai Shangri-la Hotel

Hotel Dubai Shangri-la

Hotel Shangri-la Dubai

Shangri-la Dubai

Shangri-la Dubai Hotel

Shangri-la Hotel Dubai

Shangri La Hotel Dubai

Shangri La Dubai

Shangri Hotel Dubai

Shangri Dubai

Shangri-La Dubai Hotel

Shangri-La Dubai Dubai

Shangri La Hotel Dubai

Shangri-La Dubai Hotel Dubai

Frequently asked questions

Does Shangri-La Dubai offer free cancellation for a full refund?

Yes, Shangri-La Dubai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Shangri-La Dubai?

Yes, there's an indoor pool, an outdoor pool, and a children's pool. One of the pools will be unavailable from April 15 2026 to May 31 2026 (dates subject to change).

Are pets allowed at Shangri-La Dubai?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Shangri-La Dubai?

Yes, there's free self and valet parking. Electric vehicle charging is available.

Is airport shuttle service offered by Shangri-La Dubai?

Yes, an airport shuttle is available. The charge is AED 350 per vehicle one-way.

What are the check-in and check-out times at Shangri-La Dubai?

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM. Check-out time is noon.

What is there to do at Shangri-La Dubai and nearby?

Practice your swing on the tennis courts. Additional recreation onsite includes fitness classes, Pilates, and racquetball/squash. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Shangri-La Dubai also has a sauna and a steam room.

Are there restaurants at or near Shangri-La Dubai?

Yes, there are 5 onsite restaurants, featuring international cuisine. One of the dining venues will be unavailable from April 15 2026 to May 31 2026 (dates subject to change).

Does Shangri-La Dubai have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Shangri-La Dubai like?

Shangri-La Dubai is in Trade Center, a short 10-minute walk from Financial Centre Station and 14 minutes' walk from City Walk. Travelers give top marks for the hotel's prime location.

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Reviews

Shangri-La Dubai Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Amenities

9.8

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was a highlight with impressive selection, fresh-squeezed juices, and personalized attention. (90 reviews)
  • The pool area was great, with many reviewers praising its stunning views, serene atmosphere, and excellent facilities. (33 reviews)
  • The spa experience was described as amazing, indulgent, and one of the best, with exceptional treatments and a peaceful atmosphere. (12 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
View
Location
Breakfast
Food
Restaurant
Amenities
Family friendly
Taxi

Reviews

Verified

10/10 Exceptional

The staff are professional, warm and reassuring, the hotel is well built , we feel safe despite the tense situation and we could not recommend it enough.
Sheok Hoon Rachel, 8-night trip
Verified

10/10 Exceptional

Rooms are clean, staff is helpful. Close to the airport and dubai mall.
Noor, 6-night trip
Verified

10/10 Exceptional

Highly appreciated and recommend this hotel excellent staff great location we will be staying here again.
Fred, 2-night trip
Verified

10/10 Exceptional

The location is excellent the service is excellent beautiful hotel
OFER, 3-night trip
Verified

10/10 Exceptional

Very friendly staff, good accessible property, good breakfast.
Nilesh, 5-night trip
Verified

10/10 Exceptional

Beautiful hotel, helpful staff, and delicious breakfast. My stay was wonderful and exceeded all expectations.
Amika, 14-night trip
Verified

10/10 Exceptional

Great property, fabulous location and excellent service.
Parthiban, 5-night trip
Verified

10/10 Exceptional

Wonderful hotel, the kids loved it! Very polite and helpful door staff who were respectful and happy to greet you everyday.
Lumed, 6-night trip
Verified

10/10 Exceptional

Excellent hotel, great customer service. Hotel staff super friendly and also love the intricate details on everything.
Rana, 4-night trip
Verified

10/10 Exceptional

Staff and service was great
ANTHONY, 7-night trip
Verified

10/10 Exceptional

Clean room and comfy bed!
Natasha, 2-night trip
Verified

10/10 Exceptional

Excellent hotel. Very good service and nice staff.
Alain, 3-night trip
Verified

10/10 Exceptional

Great hotel prime centre location.
NEIL, 1-night trip
Verified

10/10 Exceptional

Location is great !!
Maki, 8-night trip
Verified

10/10 Exceptional

Clean room, very accommodating service from staff and delicious food
Chengzhi, 1-night trip
Verified

10/10 Exceptional

Excellent service from the hotel staff and also great hotel to stay in :) Highly recommended!
Zukran Aniq Bin, 2-night trip
Verified

10/10 Exceptional

Amazing room, great view, extra ordinary staff. Very nice breakfast and amazing stay. Thank you so much Shangri-La Hotel for a wonderful and memorable stay. We will surely recommend this hotel to our friends and family.
Sandip, 4-night trip
Verified

10/10 Exceptional

Perfect staff - very pleasant people at all levels, location in the center of Dubai - shops and important places within reach, sterile cleanliness of the rooms, hotel space. The only minor reservation - swimming pool - toilets, pool tiles, areas for sitting at tables - did not give a completely new impression
Daniel, 2-night trip
Verified

10/10 Exceptional

Very attentive and helpful staff. Excellent location and facilities. Would give the highest recommendation possible.
Dena, 2-night trip
Verified

10/10 Exceptional

We had a beautiful view of the Burj Khalifa. Breakfast was great. Staff were fantastic.
Robert, 3-night trip
Verified

10/10 Exceptional

Amazing Staff. Delicious food. Wonderful experience
Dunes Cafe
HOi An
View from our room
Bethany, 6-night trip
Verified

10/10 Exceptional

The staff at this hotel were awesomely accommodating and helpful throughout our stay. Our room was comfortable and clean. The view of Dubai’s iconic Burj Khalifa from our room window made our stay more memorable. The breakfast buffet was exceptional! A true 5-star hotel!
Jennifer, 3-night trip
Verified

10/10 Exceptional

Attentive service. Excellent hotel.
Dena, 3-night trip
Verified

10/10 Exceptional

Nice ambience and location
Nadeem, 2-night trip
Verified

10/10 Exceptional

The staff is amazing. The rooms are clean. The breakfast is one of a kind. The views from the hotel is something to look forward to.
Nestor Amon, 4-night trip