Comfortable and clean room, and a walking distance from the air train.
Some serious problems:
- the room was not well heated at night
- when I came back one afternoon, I discovered my room door was open. The room had been cleaned, so it seems room service neglected to close the door. Fortunately, no items were stolen.
- On my last night, my neighbor was blasting music and because the walls are thin, I could hear everything. Between 11 pm and 1 am, I repeatedly asked my neighbor to turn down the volume. I tried contacting the 24/7 hotel desk: no answer to phone calls or text messages, and still no acknowledgment of the incident.