The front desk staff is not polite and friendly and we felt like not welcome upon checking in.. Poorly attitude assisting us in setting up the cellular phone WIFI system⊠My understanding that I made my reservation that the breakfast is included⊠We were charged with our breakfast for our 2 days stayâŠPlease verify and thank you..
This is a very comfortable hotel. The restaurant serves breakfast, lunch and dinner. They serve cookies every day at the front desk. My room was nice and came with a refrigerator and microwave. There is a small pool and jacuzzi outside. It is close to restaurants, stores, and the tollway.
Did not have the roll-in shower that was reserved. Keys didnât work. One elevator didnât work. Shade had holes and curtain didnât pull across. Very disappointed
When we checked in, the roll-in shower room we reserved was not available. None of the keys worked & you had to hunt down staff anytime you wanted to get back into your room.my nephew was issued the wrong key and someone was already in the room. There was a constant smell of burnt wires in our room and the smoke alarm was wrapped in plastic. One elevator was inoperable. The pull-down shade had holes & gashes. 2 night stay and room was never cleaned.
I stayed for two nights. Booked a king bed room. But was given a double bed room. The walls are so thin so you can hear everyone and everything. If youâre there for business might be ok. I was there for a visit with my family. But I didnât want to be up at 6am with all the loud sounds.