All good except the 12$ per day parking fee. Ridiculous and probably better to just charge more for the room then nit pick your customers daily. Talked with others in the breakfast area and none were happy about this charge
The bedroom was ok. The bed itself was too hard, and not comfortable. Our neon concern there was black mold in the bathroom we were unaware of. The staff/hotel should have been aware of this issue. Black mold doesnât form over night and it takes months. Proper cleaning wasnât done. The hotel had refused to compensate anything due to their own negligence. Black mold can make people sick. They had to close off the room even. We werenât aware until the next morning when we alerted hotel staff. There was no apology or follow up. The management never followed up.
The location is great for shopping and dining. The staff was incredibly nice and welcoming. Would have been 10/10 but the pool was closed for maintenance.
The bad was terrible. Thatâs the worst bed Iâve ever slept in in my entire life when I got to get up in the next-morning there was no the coffee condiments wasnât all there. I left. It came back that night and room service wasnât in yet still so I had all the same stuff as I I didnât have coffee for the next day at all so service was terrible. The front counter people were great they were excellent. They accommodated me great they were great people room service are the people that does the rooms they suck and the bed sucked really bad so thatâs all I could say. Sorry for a bad review but Iâm just being real.
The hotel environment is good, but the room is not clean. There are stains in the sofa and dining chairs. There is also a light in the room that is broken, so I reported it to the front desk, but the staff said no one repaired it. As for the breakfast quality is not very well and there are not many food to choices.
Property looks good in outside. Dated on inside of rooms. Room on smaller side. They donât tell you but will hit you with a parking fee when you arrive. Nobody monitors parking lot. Food at breakfast was good. Not a cheap rate where we stayed.