Outdated room with minimal decoration / equipment (e.g. no TV, no guide on the hĂŽtel or city). The hotel is big but there was almost no customers. Not a good atmosphere. They pretend being a 5-star hotel but honestly, it just deserves 3. Only positive point: the fish prepared at the restaurant was very good.
Hotel was empty when arrived which was concerning. Staff friendly restaurant was very good. Not very convenient if you donât have your own transportation.
A GEM in Palermo!!!! Safe gated parking⊠Wonderful menu at the restaurant on site and the staff could not have been more helpful. In fact, we met the owner who was welcoming and extremely gracious. Compared to the hotels in Palermo Center, this is truly the best option outside of the center. WE WILL RETURN.
Albergo molto grande pulito e curato negli arredi e negli spazi comuni. La camera un poâ meno
Curata
Posizione comodaDaRaggiungere a dieci minuti dal centro di Palermo e. Cinque minuti da Monreale
Booked a week - left after 1 day. Really poor condition. 1st pool really dirty. 2nd pool and area under construction. No meny in the RESTAURANT - showed us the chefs handwritten note from the kitchen without prices and no drinks. No pool bar open, spa closed, paddle court out of order. More or less empty for guest. Tables falling apart at breakfast restaurant. A waiter that wrote sorry via Google translate that she never tried to serve breakfast before and therefore didn't know what to do.
Rooms really outdated.
Hotels.com were nice and helped us with a new hotel next morning. Really happy for their help.
Nice hotel with good public spaces. Strangely the bathroom had a bath, but no shower over the bath, so the only way to shower was to hold the shower head in 1 hand! This meant floor got very wet as there was no curtain and one of us slipped over on the floor as a result.
Hotel was deserted and bar had no choice of beer.