Kata Palm Resort & Spa

Hôtel très agréable. Personnel au top.

très bon accueil et bel établissement très bien situé

Hotel is in a great location in Kata. It is close to the beach and surrounded by places to eat and get a massage. There are very few sun loungers around the pool for the number of rooms so beware to be up VERY early if you want to get one. Also slightly disappointed with the room. The hotel has clearly spent a lot of money on decor but simple things didn't work like the shower and bathroom sink drainage was poor so the shower flooded the bathroom. TV signal was fuzzy and muffled and the room cleanliness was not great when arrived. All in all not a bad place to spend a couple days in Phuket.

Location was good. Pool area was good. Rooms were dated, a little dusty but clean and as pictured so overall good value for money. Breakfast was good. The service let this hotel down massively - we shouldn't have had to argue for hours with reception to get them to acknowledge their aircon systems had failed in our block, after lots of snippy comments from their staff about "it is impossible" they finally accompanied us to our room and yes, it really was broken, as was the aircon in the rooms next door. The air con system totally broke for the block of rooms we were on. We got moved to another room eventually. It was 4 unhappy hours I'll never get back and a waste of my time and holiday. Then the mozzy spraying turning the hotel into a stinky post apocalyptic scene (with no warning) and the fire alarm at 2am (faulty system apparently) followed by explosions (faulty electric transformers) and 4am gunfire (which may have been illegal fireworks). We we're really glad to move hotels... For us, this hotel was one disaster after another.

Un personnel au petits soins. La chambre était grande, confort et propre. Les parties communes agréable. Mention spéciale pour le bar de la piscine 😀. En bref, a recommander.

Tired hotel that does it's best to take as much of your money as possible. Interesting/nice pool area design, especially if you have the pool access room. We stayed in much friendlier hotels on our travels.

Had an absolute brilliant stay at this lovely resort

I would definitely come back. Great relaxing place. Everybody was really friendly! The room with the pool access is just gorgeous!

The hotel staff were great and accommodating. However, the hotel is very outdated and overpriced for what you get. Other hotels on the same street are new, nicer and cheaper. The hotel's breakfast is standard, but the pool is a major plus (I would recommend the pool access rooms). Because of the great staff the hotel has potential to be a great one, but some major renovations need to be taken.

We had a fantastic week at Kata Palm Resort. We were lucky to have a pool access room, with a small private area right next to the pool - no fighting over a spot and plenty of shade to lounge around in (unfortunately the wifi was a bit dodgy outside the room). The pools themselves were very big and well maintained. Although it was peak season the resort never seemed overly crowded. Service was generally good, although some of the employees' English was not as good as it could have been. The room was very clean, and housekeeping did a good job of keeping it that way. Decor-wise, though, it was a bit dated. Breakfast was more than adequate, if the same every day, and the location about ten miutes walk from Kata Beach was great. Overall we were extremely happy with our stay and would gladly go back to Kata Palm should we visit Phuket again.