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The Row Hotel, BW Signature Collection

3.0 star property
Hotel with 24-hour fitness, near Santana Row Shopping Center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Row Hotel, BW Signature Collection

Lobby
Room, 1 King Bed, Non Smoking (Dining Table;Living Room) | Memory foam beds, individually decorated, individually furnished, desk
Exterior
Room, 1 King Bed, Non Smoking (Dining Table;Living Room) | Memory foam beds, individually decorated, individually furnished, desk
Lobby lounge

Reviews

8.4 out of 10

Very good

Popular amenities

  • Free parking
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
  • Pet friendly
  • Gym
Main amenities
  • 24-hour fitness center
  • 24-hour front desk
  • Air conditioning
  • Vending machine
Feel at home
  • Private bathroom
  • Television
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Bathtub or shower
  • Free self parking
The price is $158
includes taxes & fees
$139 per night
Dec 13 - Dec 14

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Memory foam beds, individually decorated, individually furnished, desk

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Memory foam bed
Blackout drapes/curtains
Hair dryer
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Memory foam beds, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Memory foam bed
Blackout drapes/curtains
Hair dryer
  • 210 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking (Dining Table;Living Room)

Room, 1 King Bed, Non Smoking (Dining Table;Living Room) | Memory foam beds, individually decorated, individually furnished, desk

Room, 1 King Bed, Non Smoking (Dining Table;Living Room)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Dining table
Smart TV
Memory foam bed
Blackout drapes/curtains
  • 210 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Memory foam beds, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Memory foam bed
Blackout drapes/curtains
Hair dryer
  • 210 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Memory foam beds, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Memory foam bed
Blackout drapes/curtains
Hair dryer
  • 210 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

Memory foam beds, individually decorated, individually furnished, desk

Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Memory foam bed
Blackout drapes/curtains
Hair dryer
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub

Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub | Memory foam beds, individually decorated, individually furnished, desk

Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Memory foam bed
Blackout drapes/curtains
Hair dryer
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Memory foam beds, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Memory foam bed
Blackout drapes/curtains
Hair dryer
  • 210 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Property amenity

Aloft San Jose Cupertino

Pool
Pet friendly
Free parking
Free WiFi
8.6 out of 10, Excellent, (1107)
The price is $155
includes taxes & fees
$135 per night
Dec 6 - Dec 7
Aloft San Jose Cupertino
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About the neighborhood

Map
2404 Stevens Creek Blvd, San Jose, CA, 95128

What's nearby

  • Santana Row Shopping Center - 17 min walk - 1.4 km
  • Winchester Mystery House - 2 min drive - 2.0 km
  • PayPal Park - 5 min drive - 5.5 km
  • SAP Center at San Jose - 5 min drive - 4.2 km
  • San Jose Convention Center - 5 min drive - 4.5 km

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 8 min drive
  • San Carlos, CA (SQL) - 34 min drive
  • Watsonville, CA (WVI-Watsonville Municipal) - 49 min drive
  • Oakland Intl. Airport (OAK) - 49 min drive
  • Santa Clara Station - 5 min drive
  • San Jose College Park Station - 6 min drive
  • San Jose Diridon Station - 8 min drive

Restaurants

  • ‪Din Tai Fung - ‬17 min walk
  • ‪Starbucks - ‬19 min walk
  • ‪Sharetea - ‬19 min walk
  • ‪Pinkberry - ‬20 min walk
  • ‪Ruby Thai Kitchen - ‬19 min walk

About this property

The Row Hotel, BW Signature Collection

When you stay at The Row Hotel, BW Signature Collection, you'll be just a 5-minute drive from Santana Row Shopping Center and Winchester Mystery House. Guests can visit the 24-hour fitness center for a workout, and freebies like WiFi and self parking are added perks. Also, Santa Clara University and PayPal Park are just a 5-minute drive away. Fellow travelers love the overall value and location.

Languages

English

At a glance

Hotel size

  • 55 rooms

Arriving/Leaving

  • Check-in start time: 4:00 PM; Check-in end time: anytime
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • A virtual front desk provides assistance to guests
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
  • This virtual service hotel offers 24-hour guest support by text or phone.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only, 1 total)*
  • Service animals welcome
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in rooms (speed: 25+ Mbps)

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Services

  • 24-hour front desk
  • Virtual front desk

Facilities

  • 24-hour fitness center

Room amenities

Be entertained

  • 48-inch Smart TV

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Memory foam mattress
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Desk chair

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of USD 20 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 20 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 35 per pet, per night

Policies

This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

The Row by Kasa
Kasa The Row San Jose
The Row Hotel, BW Signature Collection Hotel
The Row Hotel, BW Signature Collection San Jose
The Row Hotel, BW Signature Collection Hotel San Jose

Frequently asked questions

Are pets allowed at The Row Hotel, BW Signature Collection?
Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of USD 35 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at The Row Hotel, BW Signature Collection?
Yes, there's free self parking.
What are the check-in and check-out times at The Row Hotel, BW Signature Collection?
Check-in start time: 4:00 PM; Check-in end time: anytime. There's a charge of USD 20 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of USD 20 (subject to availability). Express check-in and check-out are available.
Is there an onsite casino at The Row Hotel, BW Signature Collection?
No, this hotel doesn't have a casino, but Casino M8trix (6-min drive) is nearby.
What is there to do at The Row Hotel, BW Signature Collection and nearby?
Maintain your daily exercise routine at the 24-hour gym.
What's the area around The Row Hotel, BW Signature Collection like?
The Row Hotel, BW Signature Collection is a short 17-minute walk from Santana Row Shopping Center and 12 minutes' walk from Westfield Valley Fair Shopping Mall. Travelers love the hotel's prime location.

Reviews

8.4

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very Good

Malik, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

Silvia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome
The stay in the hotel was great but again I had issues with Hotels.com as they canceled my reservation because I arrived late. Luckily, the front desk was able to resolve.
Lisa, 3-night trip with friends
Verified Hotels.com guest review

6/10 Good

Joshua, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

The bathroom ceiling starting leaking water when the upstairs room was showering and flooded the entire bathroom floor.
Jose, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Nathalie, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Christopher, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

paula, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Will be back!
Great location, parking and staff was very friendly and helpful. The rooms were clean and the bed was comfy.
paula, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Overall Nice Stay
The service, location, and overall appeal of the hotel was great. The only downsides were: 1. The bed was like sleeping on a box spring 2. Our room connected to the breakfast area so we could hear everyone. Including the staff restocking with heels on. 3. When people were in the hallway we felt like they were in our room talking. Luckily it didn’t happen too often. 4. We were hearing load thumps that would rattle the room.
Stephanie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel for the price especially for the area. I was visiting family at the Santa Clara Medical Center so it was very convenient. The complimentary breakfast was far better than I expected and the gentlemen who checked me in was lovely. Both patient and helpful to all my issues. The only drawback is the water takes a while to heat up if you shower early in the morning.
Beverley, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful
Antonio, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

No.
The pics online were nice so we thought we would give Best Western a try. Big mistake. Our room was rundown and dirty. The beds were comfy. We wore shoes in the shower because it was so dirty. They did not clean our room until I requested it as our garbage was overflowing. I was told to get my own towels from a cabinet in the kitchen. There was rarely anyone at the front desk. The majority of our interaction was with a computer. We never saw any security on the property. Two strange men walked into our room at 11pm using the key code on the door. They never told us who they were or what they wanted. They did not have anything that identified them as employees. That was unnerving. The underground parking was nice as were the couple employees we did interact with. Not good.
5-night family trip
Verified Hotels.com guest review

8/10 Very Good

Derek, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Staff entered room before 11am despite approved late check out and despite us yelling out “no!” “No!” And “No service please!!” We had to call in for reinforcement . Otherwise check in was easy - associate was friendly and great, as was the person who took the reinforcement call upon unexpected entry by (housekeeping) staff. Room was clean and well-appointed.
Eve, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mohammad, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

It was OK. I wasn’t too crazy about what it looked on the outside. Overall, the inside of the building was nice and clean. The rooms were nice and clean as well.
Irene, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The Row BW San Jose
The staff cared about the quality of or stay and was eager to help in any way. The room was spotless!
Rodney, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Staff nice, clean room, and close to shopping. Parking is tight but over all not bad.
Elisa, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Vicki, 1-night trip
Verified Expedia guest review

6/10 Good

NORA JANE, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Jolissa, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Clean, quiet and comfortable!
Naomi, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

It was wonderful and I loved the room color as well as the jetted tub!
Otis, 1-night romance trip
Verified Expedia guest review

General property information

Travelers Say
"They had this great coffee bar set up, along with some fruit and juice that made the morning very enjoyable."
Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
4:00 PM
Check-Out Time
11:00 AM