The room was clean. No accommodation for a microwave. The toilet bowl was dirty with a ring in it. Mosquitos were coming in the room. The AC unit was working well enough. The sink stand was rusty. The offer the wine and cheese, but only for 1 hour. We were not made aware of $75 oft of dining. We had to make the reservation through them. Although I made my reservation through Expedia. But Iâm still a paying customer. So we didnât get anything special.
Comfortable room, no bar/lounge, front desk closes
The listing says 24-hour service/ front desk and that there is a bar/lounge 9n property, neither of which is true - thereâs not even a lobby and front desk closed at 10, I barely made it there in time to check in. Lovely bar next door (completely unrelated to hotel), but thatâs not what was advertised. Front desk manager was unapologetic, definitely wasnât feeling that southern hospitality.
Very cute place with a unique Charleston feel. They serve wine & cheese between 5:00pm & 6:00pm on the patio. This is a nice touch & allows you to chat with other guest & compare where to go for dinners & sight seeing. We were very comfortable here. The location is perfect.
Staff were very helpful and pleasant .
Only suggest is they should provide daily towel changes.
When we requested fresh towels the staff did provide us
with clean towels.
Very loud. Could not sleep a single night out of 3.
Rooms got renovated, but all smell muggy & stuffy.
Outside area is not kept up properly.
Reception hour is nice.
Coffee in the morning is bad.
Jeremy - staff member - very helpful.
Location is perfect
Friendly staff and very clean room. Much appreciated offering of coffee/tea in the morning next to the outdoor fire and the complimentary cheese and wine in the afternoon.
Elliott House Inn is within a few minutes walk to dining, historical district and shopping. The staff is very friendly and accommodating to your needs. They have cruiser bikes you can use which is very nice too!
The Elliott Inn is perfectly located within walking distance of most places to visit. There are two great restaurants that are on each side of the hotel (a bit expensive!) for convenience. The room was nothing to rave about except that the bed was very comfortable. No coffee makers in the room which aggravated the hubby but coffee is served in the courtyard each morning as well as wine and cheese in the evening. The property does need some updating and cleaning on the outside but the rooms were very clean. Because it is an old historical building, the ceilings and walls are not very noise proof. We experienced loud stomping around several times at night above us. The bathrooms looked as if they had been renovated recently and the shower was nice and spacious although the water pressure was mediocre. The parking is very limited in this area but fortunately there was a parking garage right across the street from the hotel for $20 per day. I would say for the price we paid, it was not worth it. However, Charleston is not cheap to visit. We did have a great time while there!
Ashley was so helpful. She made our stay wonderful. She helped us resolve an issue not related to the property. If not for her help we would've had a big problem.