Hyatt Residence Club Grand Aspen

Quiet, cozy, restful, and overall very comfortable place to stay.

Séjour de 1 nuit, Début du séjour le 22 mai 2021

Avis voyageur Orbitz vérifié

Not a 4 star hotel off season

Its supposed to be a 4 star hotel, but there isn't dining or room service. There isn't even a breakfast or in room coffee. A roadside motel has better accommodations. Also, our "smart" TV didn't work. It would lock up on the guide page and then we'd reboot the modem and had to change channels like old school.

Ramon, Séjour de 2 nuits, Début du séjour le 20 mai 2021

Avis voyageur Hotels.com vérifié

Do Not Disturbed

Room was lovely. Very clean. Staff helpful and Valet fantastic. 2 issues: 1) didn’t realize checkout was 10:00AM Sunday, Mother’s Day. We had never had that early of a checkout and it really rushed the morning and Mother’s Day. 2) we had do not disturb on door on Saturday afternoon. I get a call from front desk stating that maintenance wants to speak to me; I tell front desk we have no issues and have do not disturb sign on door. She says yes, that’s why he wanted us to call. I say again no issues. Five minutes later phone wrings again and it is Maintenance, saying outside door and want to fix something. We again say we have do not disturb sign on door and he said he knew. What the Hell is point of DND sign if all it means to staff is Please Disturb when you feel like it. Very poor showing in my estimation.

Michael, Séjour en famille de 2 nuits, Début du séjour le 7 mai 2021

Avis voyageur Hotels.com vérifié

Location location location

Excellent location, staff helpful, would stay again

kevin, Séjour de 1 nuit, Début du séjour le 17 janv. 2021

Avis voyageur Hotels.com vérifié

Great Place to Stay In Aspen

My stay here was very pleasant, the front desk staff was great and Cheyenne was amazing. She answered all questions, helped with accommodations and suggestions. Also Rob one of the drivers for the hotel was nice enough to show me some really nice scenic views and give me a little history of the area , he was amazing. I would definitely recommend staying here, friendly staff and very comfortable stay. -Dianna

Séjour affaires de 1 nuit, Début du séjour le 8 oct. 2020

Avis voyageur Hotels.com vérifié

Very old hotel not renovated and totally anticuated. Services none. Only peime rral state location. Not recommended

Jorge, Séjour en famille de 4 nuits, Début du séjour le 4 oct. 2020

Avis voyageur Expedia vérifié

Pleasant stay

Covid made trip less than perfect. No Continental breakfast, no ice in the hotel. They could have made some accommodation - individually wrapped pastries, fruit cups, yogurt, canned fruit juices, canned sodas,or something like wrapped breakfast burritos. They also could have had small individual bags of ice available rather than volunteering to go the the market to get ice. Despite these limitations, the people were friendly and helpful and gracious.

Séjour de 2 nuits, Début du séjour le 10 août 2020

Avis voyageur Hotels.com vérifié

Great location. Nice hotel but dated

The hotel is tired and needs an upgrade. The people are nice but it has very little services and just feels like it is a lower quality than the other properties around in the area. The location is amazing. The services were not like the other hotels I’ve stayed at good for example when I needed a ride to the airport the car was not available when you need a ride to a restaurant the car may or may not be available. When I stayed at the Little Nell it was always available.

Greg, Séjour de 4 nuits, Début du séjour le 26 févr. 2020

Avis voyageur Hotels.com vérifié

Excellent location and Excellent staff! Very attractive room and appointments. Unfortunately our mattress was old and uncomfortable, the king mattress had "dips" where you lay. The shower looked totally enclosed but it leaked heavily on to the bathroom floor.

Karen, Séjour romantique de 3 nuits, Début du séjour le 23 févr. 2020

Avis voyageur Expedia vérifié

Hi , the staff were really nice most of it . Allan was fantastic as we were travelling with a 1and half year old and he made everything to make it an amazing experience for him ! The concierge wasn’t so helpful and neither nice .

Ek, Séjour en famille de 2 nuits, Début du séjour le 15 oct. 2019

Avis voyageur Expedia vérifié