Great staff. Perfect location. Room was very comfortable, a little bit of mold in the bathroom, some parts of hotel looked slightly tired. Would definitely stay again as the positives outweigh the slight negatives.
This hotel is very nice; the crew is very friendly and welcoming , the rooms with glass wall are are very modern, design, comfortable and spacious and the hotel is very central - perfect place
The room was ridiculously hot and it was obvious the air conditioning, despite being on, was not working. I was offered a fan after complaining but it made little to no difference.
Excellent friendly staff, room was lovely only downside was it was a very hot day and the air con wasnt very good so slept in an uncomfortably hot room.
The hotel was great. The check-in was smooth and really efficient so we were up in our room within a couple of minutes we were staying because we were going to a concert in Birmingham when we got back. The bar still have people in it so we were able to have a drink the bar man was pleasant efficient and it was a very pleasant day. Breakfast has the variety that you would expect for a standard hotel stay and again the staff were really helpful and polite.
Really appreciate the later checkout as well.