Courtyard by Marriott Washington Capitol Hill/Navy Yard

Housekeeping did not take our used glasses, or leave more toiletries or toilet paper. The lighting in the rooms is terrible. Our bathroom had multiple patches on the wall. It would not be hard to make this room much more functional- like, why is there only a single towel rack on the wall? When they replaced the towels they just left them sitting on the counter. The bathroom was very clearly not cleaned at all during our stay there. Many things on the walls were peeling...just not impressive condition and not great service.

When checking in the person at the counter was very nice and helpful. We parked our car in the garage and were told we could come and go. There was some confusion when we came back 40 mins later since our pass was only good for 1 day and this was the 2nd day. It was resolved and all was good. The paid breakfasts and staff in that area are less than helpful or pleasant. The menu is limited and according to the lady taking your order, no adjustments can be made. You have to take it as is which for people with food allergies, this is a problem. She was rude and her demeanor comes across abrasive. Rooms were clean but our room was missing a couple items. The hallway often smelt funny, but the room was fine. We asked for a late check out which was granted and we were told it would be relayed but the day of check out, some man came knocking aggressively on our door demanding to know when we were leaving. My husband and I went to CVS and my 18 snd 11 year old were there. This was sround 11/12 so no message was relayed obviously. Overall it was a good stay in a good location. CVS, Starbucks, a coffee shop, Harris Tetter are all in walking distance.

Beds were comfortable, overall furnishing were nice. Staff polite & knowledgeable. However, breakfast was NOT as it was when I originally booked the room. It was portrayed as a continental breakfast. Yet when attending, it was (1l item per person. Anything else u had to pay for. Then bottom of breakfast sandwich was burnt & unedible. Disappointing at best.

It w

The hotel was ok and clean although I had to change rooms due to strong perfume or freshener smell in my first room. The people at the check in desk were friendly and helpful. The bistro in the lobby had a good breakfast sandwich. Disappointed in parking that cost $47 per day but DC is a big city.