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Chan-Kah Resort Village

3.5 star property
Palenque hotel with 2 pool bars and spa

Choose dates to view prices

Escape to Chan-Kah Resort Village, where warm sunshine and lush gardens create a serene atmosphere. Treat yourself to international cuisine at Lum or rejuvenate with a spa treatment. Take advantage of an outdoor pool, playground, and arcade/game room for endless family fun.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and 2 poolside bars
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Steam room
  • Children's pool
  • Bar/lounge
  • Room service
  • 24-hour business center
  • Conference center
  • Business center

Feel at home (6)

  • Cribs/infant beds (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Living room
  • Television
$83 nightly
The total price is $91
Aug 16 - Aug 17
Total with taxes and fees

Room options

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Villa Junior Doble

9.6 out of 10
Exceptional
(14 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

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9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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About the neighborhood

Map
KM. 3 Carretera Palenque- Ruinas, Palenque, CHIS, 29960

What's nearby

  • Aluxes Eco Park - 18 min walk - 1.5 km
  • Palenque National Park - 4 min drive - 1.5 km
  • Palenque Archaeological Zone - 11 min drive - 4.0 km
  • Museo de Sitio Palenque - 11 min drive - 4.0 km
  • El Panchán - 13 min drive - 5.8 km

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 17 min drive

Restaurants

  • ‪Bajlum Cocina Prehispánica fusión - ‬14 min walk
  • ‪A Takear! - ‬6 min drive
  • ‪Restaurante La Selva - ‬5 min drive
  • ‪La foresta - ‬12 min walk
  • ‪El Michol - ‬3 min drive

About this property

Chan-Kah Resort Village

  • When visiting Palenque, Chan-Kah Resort Village is a great choice to consider. Guests can visit the spa to indulge in massages, body wraps, or facials, and Lum serves international cuisine. Other highlights include 2 poolside bars, an outdoor pool, and a bar/lounge.

At a glance

DONE

Hotel size

    • 80 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–11 AM
  • 2 poolside bars
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children's pool

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference center (12 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Mosquito nets
  • An outdoor pool
  • Full-service spa
  • Steam room
  • Reception hall

Accessibility

  • Braille/raised signage
  • Grab bar near toilet

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony or patio
  • Yard
  • Separate living room

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a mud bath and a steam room.

The spa is open select days. Children under 11 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa.

Dining

Lum - This restaurant specializes in international cuisine. Open daily.
Onsite venue #2 - bar. Open daily.

Fees & policies

Refundable deposits

  • Deposit: MXN 1500 per person, per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 295 to 375 for adults, and MXN 265 to 350 for children

Children & extra beds

  • Cribs/infant beds are available for MXN 450.00 per night
  • Rollaway beds are available for MXN 450.0 per night

Pool, spa, & gym (if applicable)

  • Guests under 15 years old are not allowed in the spa, and guests under 11 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Chan-Kah
Chan-Kah Resort
Chan-Kah Resort Village
Chan-Kah Resort Village Palenque
Chan-Kah Village
Chan-Kah Village Palenque
Chan Kah Hotel Palenque
Chan Kah Hotel Village
Chan-Kah Resort Village Hotel Palenque
Chan-Kah Resort Village Convention Center Maya Spa Palenque
Chan-Kah Resort Village Convention Center Maya Spa
Chan-Kah Village Convention Center Maya Spa Palenque
Hotel Chan-Kah Resort Village Convention Center & Maya Spa
Chan-Kah Resort Village Convention Center & Maya Spa Palenque
Chan Kah Resort Village
Chan-Kah Village Convention Center Maya Spa

Frequently asked questions

Does Chan-Kah Resort Village offer free cancellation for a full refund?

Yes, Chan-Kah Resort Village does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Chan-Kah Resort Village?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Chan-Kah Resort Village?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Chan-Kah Resort Village?

Yes, there's free self parking.

What are the check-in and check-out times at Chan-Kah Resort Village?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in is available.

What is there to do at Chan-Kah Resort Village and nearby?

Chan-Kah Resort Village has 2 poolside bars and a spa, as well as a steam room and a garden.

Are there restaurants at or near Chan-Kah Resort Village?

Yes, Lum offers international cuisine.

Does Chan-Kah Resort Village have any outdoor private spaces?

Yes, every room features a balcony or patio and a yard.

What's the area around Chan-Kah Resort Village like?

Chan-Kah Resort Village is located a short 14-minute walk from Palenque National Park.

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Reviews

Chan-Kah Resort Village Reviews

8.8

Excellent

9.2

Cleanliness

9.2

Location

8.6

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • The pool was a highlight, described as beautiful, superb, fantastic, and marvelous by multiple guests. (21 reviews)
  • Air conditioning was excellent and provided a comfortable temperature in the rooms. (4 reviews)
  • The pool was warm to hot and clean. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Restaurant
Ruins
Service staff
Food
Jungle
Drinks
Shower
View
Location

Reviews

Verified

10/10 Exceptional

A glamorous place - gorgeous swimming pool with fountains and beautiful rooms.
Janet, 2-night trip
Verified

10/10 Exceptional

Fantastic resort, slept with the windows open to hear the animals. Loved every minute of our stay
Hilda, 1-night trip
Verified

8/10 Very good

Nice restaurant
Stacey, 1-night trip
Verified

10/10 Exceptional

Nice pool area
Stacey, 1-night trip
Verified

10/10 Exceptional

We loved everything about it! The grounds are lovely, the rooms are clean, quiet and comfortable. The pool is awesome, and the food is really good. It us a lovely spot in thr midfle if the jungle. The hiwler monkeys are the best.
Valerie, 5-night trip
Verified

10/10 Exceptional

Our room was surrounded by the beautiful rain forest. In the mornings we heard and saw monkeys in the trees. The room was very clean, the bathroom was spacious, and the shower was nice & hot. Very good air conditioning too. We appreciated the relaxing patio. Staff was very friendly. The pool area was marvelous.
Janet, 2-night trip
Verified

10/10 Exceptional

The room was clean, the staff was capable and efficient, the place was located on a beautiful ground, and the shower had plenty of hot water. The only thing was that no glass was provided.
Rikko, 3-night trip
Verified

10/10 Exceptional

Beautiful place to stay

This is a beautiful hotel, it is actually individual cabins in the jungle, with amazing gardens, a beautiful pool and it’s minutes away from restaurants, the town and the archeological park.
Bibiana, 2-night trip
Verified

10/10 Exceptional

We love the place because they try to safe the environment ,their food and service was great
Maria, 3-night trip
Verified

10/10 Exceptional

Friendly, clean and beautiful. A little expensive, though.
Susana, 1-night trip
Verified

8/10 Very good

The pool was nice, rooms are ok but old.
Jaqueline, 5-night trip
Verified

10/10 Exceptional

This is an amazing hotel - I always stay here when in Palenque - it is beautiful, great restaurant, nature is around you - we were treated to the sights and sounds of howler monkeys in the trees. It is also very convenient for the ruins.
Helen, 3-night trip
Verified

10/10 Exceptional

Beautiful and perfect to visit Palenque. Everything was fine.
Diego, 1-night trip
Verified

10/10 Exceptional

It is very nice and convenient. Excellent service. Beautiful surroundisngs. Very comfortable.
Susana, 1-night trip
Verified

8/10 Very good

Enjoy the stay dislike the Starbucks store

The hotel is super beautiful clean and have the best pools. The restaurant has excellent food and wonderful service. They have a Starbucks store but the coffee is not as good as the one we have in USA and the manager was rude and arrogant.
rosa, 2-night trip
Verified

8/10 Very good

The hotel was well located, easy to reach from Palenque by taxi, and near to the historical zone. Staff were friendly and helpful. The shower was not very clean.
David, 3-night trip
Verified

10/10 Exceptional

The resort is huge and well managed. They have the only natural pool as they have their own source of spring water. The restaurant is big and the food is of high quality. They have a Starbucks, which in my opinion is not necessary. They care so much about their traditions and the planet, No plasticware, it is awesome.
Maria, 2-night trip
Verified

10/10 Exceptional

The hotel was really nice. Rooms and pool area were amazing. The restaurant was not good, maybe due to low season. Stuff did not speak English and worked very slow. Overpriced and no good quality. The restaurants around are a lot better.
Christian, 3-night trip
Verified

10/10 Exceptional

The hotel is located in jungle close to Palenque ruin, like 5 to 10 minute walk to the ticket office. The swimming pool is very nice and the room has excellent balcony patio facing the jungle. We saw some wildlife during our stay. The room is very spacious and clean.The restaurant on site is very convenient and the food is super good. The staff at restaurant wasn't very attentive when we asked for table, being ignored for a couple of times until we were seated, the waiters assigned to our table were nice and attentive serving food and drinks.
NIAN, 3-night trip
Verified

8/10 Very good

Beautiful resort but restaurant needs attention.

We spent 3 nights and Chan-Kah and enjoyed the sites of Palenque and ending the day relaxing around the beautiful pool. My only disappointmennt was the limited menu at the restaurant along with the quality of the food. The lunch menu was the same as the dinner menu and really only had a standard European European selection. In our opinion the restaurant has considerable room for improvement.
Patricia, 3-night trip
Verified

8/10 Very good

Lovely little huts separated from each other, receptionist attention was very friendly, her name was Maria ( joking haha) her real name is Miss Nayalit. The only concern to be aware of is from Maintainance garden people "sneaking" to see whats inside through the back transparent glass. There must be a policy to implement to hotel workers including Security Guard NOT to step in the back of the HUT and specially STOP looking whats inside. There are other ways to go around. Other than that, if you like a quiet environment this is a great option close to ruins with a Superb Swimming Pool and a Starbucks inside (only drinks)! And a great Room Service offering local food :)
Verified

10/10 Exceptional

We enjoyed our stay immensely. The rooms in the hot humid jungle are air conditioned and impeccably maintained. The food quality is good enough, lacking in local pride though. There should be more showcasing Mayan ingredients and Mayan cuisine. That’s why everyone goes to this part of the world. To learn the culture. Likewise, music played should be local music, not Miley Cyrus, liver her though I do. Play Mexican music . Chiapas music. Mayan music. Pool is warm to hot but clean. Grounds are stunning and exceptionally well maintained. Staff and service excellent. Howler monkeys chant at dawn and dusk. The blues are clearly older than we think.
Gregory, 3-night trip
Verified

10/10 Exceptional

Everyone was great.
Gregory, 1-night trip
Verified

10/10 Exceptional

Loved it!
Gregory, 1-night trip
Verified

10/10 Exceptional

Excelente
Victor Elías, 3-night trip