We still had a good stay, but we got to the hotel at about 10pm and our room was hard to find. The person who checked us in did not give instructions, we ended up going back a second time, but he was away from the desk. We found him when we were heading back to the elevator, and he gave a bit better guidance, but it was still a little hard to find. The door to the women's changeroom for the hot tub was completely falling apart and in general, there was a real lack of towels. Not a single clean towel in the changerooms for the hot tub, as well as we only had two towels for the four of us in our hotel room. The room itself was clean and beautiful. In general a lovely stay.