I took my family and I regret it, ruined the trip. Using this hotel was the worst decision. The hotel pool or breakfast caused us to be sick, within days everyone in my family had liquid coming from both ends. There was puke around the hotel not cleaned up so it must have happened to other guests too. When we tried to talk to management they were dismissive. Also, when we came into the room origionally there were many issues with the room, missing paint chips from the wall, the mirror had a little chip, chipped moldy grout, drapes were dirty, the wood was chipped all over on the bathroom vanity, air conditioner/heater worked poorly....I just thought to myself...unimpressed for the price. Make sure you report or take pictures of every thing wrong with your hotel room, they put a $400 charge on our card "for the mirror chip" The general manager stated "because you didn't use housekeeping service to clean during your stay, it was clear that you had chipped the mirror." We didnt want housecleaning to get sick so we asked for privacy, and told the front desk we were sick when we had medicine delivered. I have never been treated so poorly during a stay, disrespected, felt so unsafe, or been so sick from a hotel in my life and we travel ALOT. This is my worst experience with hotel s, its never happened before.
After paying over $1,500 for our stay, we missed out on all our sports games and family get togethers, then charged an extra $400 and treated very disrespectful by GM.