Hotel Sombra del Agua

San Cristóbal de las Casas hotel with restaurant and bar/lounge

Choose dates to view prices

Thu, Feb 19
Sun, Feb 22
February 2026
18
March 2026
Nestled in the heart of Zona Centro, Hotel Sombra del Agua offers a tranquil retreat. Unwind with a sports massage at the spa or lounge in the garden; then, indulge in cooked-to-order breakfast and enjoy high-speed WiFi. Helpful staff have left a lasting impression on previous guests.
VIP Access
Exceptional

Popular amenities

  • Parking available
  • Free WiFi
  • Air conditioning
  • Bar
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • Conference center
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe
  • Snack bar/deli
  • Meeting room
  • Multilingual staff

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Premium bedding
  • Limited onsite parking
$95 nightly
$112 total
Mar 19 - Mar 20
Total with taxes and fees

Room options

Showing 8 of 8 rooms
Interior
Classic Room, 2 Double Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi
Classic Room, 2 Double Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi
Classic Room, 2 Double Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Classic Room, 2 Double Beds

Exceptional

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Premium bedding
Private bathroom
Hair dryer
Cable/satellite channels
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
Interior
Superior Room, 2 Double Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi
Superior Room, 2 Double Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi
Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Double Beds

Very good

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Premium bedding
Private bathroom
Hair dryer
Cable/satellite channels
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
Interior
Classic Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi
Classic Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi
Premium bedding, in-room safe, iron/ironing board, free WiFi

Classic Room, 1 King Bed

Wonderful

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Premium bedding
Private bathroom
Hair dryer
Cable/satellite channels
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
Interior
Superior Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi
Superior Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi
Superior Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 1 King Bed

Excellent

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Premium bedding
Private bathroom
Hair dryer
Cable/satellite channels
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
Suite, 1 King Bed | Property grounds
Suite, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi
Suite, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi
In-room dining

Suite, 1 King Bed

Exceptional

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Premium bedding
Private bathroom
Hair dryer
Cable/satellite channels
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
Deluxe Suite, 2 Double Beds | Terrace/patio
Deluxe Suite, 2 Double Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi
Deluxe Suite, 2 Double Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi
In-room dining

Deluxe Suite, 2 Double Beds

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Premium bedding
Private bathroom
Hair dryer
Cable/satellite channels
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
Deluxe Suite, 1 King Bed | Terrace/patio
Deluxe Suite, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi
Deluxe Suite, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi
In-room dining

Deluxe Suite, 1 King Bed

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Premium bedding
Private bathroom
Hair dryer
Cable/satellite channels
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
Interior
Family Room | Premium bedding, in-room safe, iron/ironing board, free WiFi
Family Room | Premium bedding, in-room safe, iron/ironing board, free WiFi
Family Room | Premium bedding, in-room safe, iron/ironing board, free WiFi

Family Room

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Premium bedding
Private bathroom
Hair dryer
Cable/satellite channels
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About the neighborhood

Map
Calle 1, De Marzo 15, Esquina Avenida 16, San Cristóbal de las Casas, CHIS, 29200

What's nearby

  • San Cristóbal de las Casas Cathedral - 2 min walk - 0.2 km
  • Mesoamerican Museum of Jade - 2 min walk - 0.2 km
  • Foro Cultural Kinoki - 3 min walk - 0.3 km
  • Plaza 31 de Marzo - 3 min walk - 0.3 km
  • Ex-Convent of Santo Domingo - 5 min walk - 0.5 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 73 min drive

Restaurants

  • ‪El Mezcalito - ‬1 min walk
  • ‪Tarumba Restaurant - ‬1 min walk
  • ‪Via Vai Caffetteria - ‬1 min walk
  • ‪Casa Santa - ‬1 min walk
  • ‪Café Bar Revolución - ‬1 min walk

About this property

Hotel Sombra del Agua

Enjoy your visit to San Cristóbal de las Casas with a stay at Hotel Sombra del Agua. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Other highlights at this Colonial hotel include a snack bar/deli and a garden. The helpful staff and overall property condition get good marks from fellow travelers.

At a glance

Hotel size

    • 78 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Onsite parking limited
    • Height restrictions apply for onsite parking
    • Onsite carport
    • Free offsite parking within 328 ft

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Meeting room
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1907
  • Safe-deposit box at front desk
  • Garden
  • Reception hall
  • Colonial architecture

Accessibility

  • Front entrance ramp
  • Wheelchairs available on site
  • Upper floors accessible by stairs only
  • Tile flooring in public areas

Room amenities

Be entertained

  • Smart television
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Iron/ironing board

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi and wired internet

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 200 to 300 for adults, and MXN 120 to 180 for children

Children & extra beds

  • Rollaway beds are available for MXN 450 per night

Parking

  • Parking height restrictions apply

Policies

This property does not have elevators.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover

Also known as

Holiday Inn San Cristobal-Espanol
Holiday Inn San Cristobal-Espanol Hotel
Holiday Inn San Cristobal-Espanol San Cristobal De Las Casas
Hotel Sombra del Agua Hotel
Hotel Sombra del Agua San Cristóbal de las Casas
Hotel Sombra del Agua Hotel San Cristóbal de las Casas

Frequently asked questions

Does Hotel Sombra del Agua offer free cancellation for a full refund?

Yes, Hotel Sombra del Agua does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Sombra del Agua?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Sombra del Agua?

Yes. Parking spots may be limited.

What are the check-in and check-out times at Hotel Sombra del Agua?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Hotel Sombra del Agua and nearby?

Hotel Sombra del Agua has a garden.

Are there restaurants at or near Hotel Sombra del Agua?

Yes, there's an onsite restaurant.

What's the area around Hotel Sombra del Agua like?

Hotel Sombra del Agua is in Zona Centro, a short 1-minute walk from Mesoamerican Museum of Jade and 3 minutes' walk from San Cristóbal de las Casas Cathedral. Travelers recommend the hotel for its central location.

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Hotel Sombra del Agua Reviews

9.4

Exceptional

9.8

Cleanliness

9.6

Location

9.6

Staff & service

9.4

Property conditions & facilities

What guests liked

  • The restaurant offered excellent food, great service, and a lovely atmosphere with a fire pit in the outdoor dining area. (13 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staffRoomLocationRestaurantFoodParkingCitiesBedCoffeeAir conditioning

10/10 Exceptional

Excelente personal y habitacion
Alejandro, 2-night trip

10/10 Exceptional

Clean room, very nice staff.
Zayra, 6-night trip

10/10 Exceptional

Undoubtedly one of the most beautiful hotels in SC. Would stay again. The staff is phenomenal.
Rosa, 5-night trip

10/10 Exceptional

Rooms were clean and bed was comfortable. The dining was amazing. I have to say I miss the meals that were on the menu. The staff was super friendly and always attentive. We will definitely stay there again.
Gerardo, 4-night trip

10/10 Exceptional

The room was nice and staff were kind and amazing. We will be back soon!
Neda, 6-night trip

10/10 Exceptional

Excelente hotel
Ernesto, 1-night trip

8/10 Very good

Great location, great staff
Cynthia, 5-night trip

10/10 Exceptional

I had my wedding ceremony and dinner here and it was absolutely marvelous.
Alexandra, 1-night trip

10/10 Exceptional

It's a beautiful hotel with wonderful service and delicious food. 10/10 I will be back!
Patrice, 3-night trip

10/10 Exceptional

lovely hote, great restaurant
Ana, 4-night trip

10/10 Exceptional

Excelente hotel!!!
Daniela, 1-night trip

10/10 Exceptional

Todo excelente
GUILLERMO, 5-night trip

10/10 Exceptional

Todo excelente
JORGE, 1-night trip

10/10 Exceptional

Fabulous stay in Chiapas

We had a wonderful Time - hotel is very stylish and comfortable and the staff are fantastic - friendly and charming. The food in the restaurant was extremely good too for breakfast and dinner with local ingredients and all with the chefs little twist on things. I look forward to returning
Sarah, 3-night trip

10/10 Exceptional

Great location in the heart of the city. The restaurant was very good, we would definitely stay here again.
John, 5-night trip

10/10 Exceptional

An excellent stay

Stayed here for a few days and thought it was an excellent place in terms of location, style, and service. I would definitely stay here again!
William, 3-night trip

10/10 Exceptional

Super clean and nice hotel in a great town
Daren, 1-night trip

10/10 Exceptional

Very please with everything
Oralia, 4-night trip

10/10 Exceptional

The team at Sombra del Agua went above and beyond to make our recent trip a truly unforgettable experience. Not only did they provide exceptional accommodations and service at their beautiful hotel, but they also facilitated a fabulous dinner for our large group. The beds were very comfortable and the location is perfect. The hotel used to be an old home, so there isn’t the best insulation. They have a sister hotel that has more updated rooms and a spa & gym. Both restaurants are amazing.
ABDUR, 4-night trip

10/10 Exceptional

Love this place I'm sure i will return.
Heberto, 3-night trip

10/10 Exceptional

This hotel is beautiful. It has a rustic look with plants everywhere. One of our favorite breakfast was located on site Tarumba. Best location to all tourist sites.
veronica, 3-night trip

10/10 Exceptional

Very pleasant stay, great location, was comfortable, and had everything I needed.
Matthew, 2-night trip

8/10 Very good

Restaurant service was very slow. We cancelled our order and had bfast at another place
Alberto, 4-night trip

10/10 Exceptional

The property is very beautiful and the staff go beyond! I’ll stay here again!
maria j, 6-night trip

10/10 Exceptional

Central, very service minded staff
2-night trip