8/10 Very good
Fantastic location & beautiful colonial building.
Julia
Julia, 2-night trip
Hotel Sombra del Agua
San Cristóbal de las Casas hotel with restaurant and bar/lounge
Choose dates to view prices
Nestled in the heart of Zona Centro, Hotel Sombra del Agua offers a tranquil retreat. Unwind with a sports massage at the spa or lounge in the garden; then, indulge in cooked-to-order breakfast and enjoy high-speed WiFi. Helpful staff have left a lasting impression on previous guests.
VIP Access9.4
Exceptional
Popular amenities
- Parking available
- Free WiFi
- Air conditioning
- Bar
- 24/7 front desk
Main amenities (12)
- Daily housekeeping
- Restaurant and bar/lounge
- Breakfast available
- Room service
- Conference center
- 24-hour front desk
- Air conditioning
- Garden
- Front-desk safe
- Snack bar/deli
- Meeting room
- Multilingual staff
Feel at home (6)
- Private bathroom
- Premium TV channels
- Garden
- Daily housekeeping
- Premium bedding
- Limited onsite parking
$95 nightly
$112 total
Mar 23 - Mar 24
Total with taxes and fees
Room options
Showing 8 of 8 rooms
Classic Room, 2 Double Beds
9.4Exceptional
16 reviews
- 1 bedroom
- Sleeps 4
- 2 Double Beds
Superior Room, 2 Double Beds
8.0Very good
1 review
- 1 bedroom
- Sleeps 4
- 2 Double Beds
Classic Room, 1 King Bed
9.2Wonderful
7 reviews
- 1 bedroom
- Sleeps 2
- 1 King Bed
Superior Room, 1 King Bed
8.6Excellent
4 reviews
- 1 bedroom
- Sleeps 2
- 1 King Bed
Suite, 1 King Bed
10.0Exceptional
1 review
- 1 bedroom
- Sleeps 2
- 1 King Bed
Deluxe Suite, 2 Double Beds
- 1 bedroom
- Sleeps 4
- 2 Double Beds
Deluxe Suite, 1 King Bed
- 1 bedroom
- Sleeps 2
- 1 King Bed
Family Room
- 1 bedroom
- Sleeps 3
- 1 King Bed and 1 Twin Sofa Bed
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About the neighborhood
Calle 1, De Marzo 15, Esquina Avenida 16, San Cristóbal de las Casas, CHIS, 29200
What's nearby
- San Cristóbal de las Casas Cathedral - 2 min walk - 0.2 km
- Mesoamerican Museum of Jade - 2 min walk - 0.2 km
- Foro Cultural Kinoki - 3 min walk - 0.3 km
- Plaza 31 de Marzo - 3 min walk - 0.3 km
- Santo Domingo Handicraft Market - 7 min walk - 0.6 km
Getting around
- Angel Albino Corzo Intl Airport (TGZ) - 73 min drive
Restaurants
- El Mezcalito - 1 min walk
- Tarumba Restaurant - 1 min walk
- Via Vai Caffetteria - 1 min walk
- Casa Santa - 1 min walk
- Café Bar Revolución - 1 min walk
About this property
Hotel Sombra del Agua
Enjoy your visit to San Cristóbal de las Casas with a stay at Hotel Sombra del Agua. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Other highlights at this Colonial hotel include a snack bar/deli and a garden. The helpful staff and overall property condition get good marks from fellow travelers.
At a glance
Hotel size
- 78 rooms
- Arranged over 3 floors
Arriving/Leaving
- Check-in start time: 3:00 PM; Check-in end time: midnight
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon
Special check-in instructions
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- No cribs (infant beds)
Pets
- Pets not allowed
- Service animals welcome
Internet
- Free WiFi in public areas
- Free WiFi and wired internet access in rooms
Parking
- Onsite parking limited
- Height restrictions apply for onsite parking
- Onsite carport
- Free offsite parking within 328 ft
Other information
- Smoke-free property
Property amenities
Food and drink
- Cooked-to-order breakfast (surcharge) each morning 7:00 AM–noon
- Restaurant
- Bar/lounge
- Room service (limited hours)
- Snack bar/deli
Working away
- Meeting room
- Conference center
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
Facilities
- 1 building/tower
- Built in 1907
- Safe-deposit box at front desk
- Garden
- Reception hall
- Colonial architecture
Accessibility
- Front entrance ramp
- Wheelchairs available on site
- Upper floors accessible by stairs only
- Tile flooring in public areas
Room amenities
Be entertained
- Smart television
- Premium cable channels
Home comfort
- Air conditioning and heating
- Iron/ironing board
Sleep well
- Premium bedding
Freshen up
- Private bathroom
- Shower only
- Free toiletries
- Hair dryer
- Towels
Stay connected
- Free WiFi and wired internet
More
- Daily housekeeping
- In-room safe
Fees & policies
Optional extras
- Cooked-to-order breakfast is offered for an extra charge of approximately MXN 200 to 300 for adults, and MXN 120 to 180 for children
Children & extra beds
- Rollaway beds are available for MXN 450 per night
Parking
- Parking height restrictions apply
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Also known as
Holiday Inn San Cristobal-Espanol
Holiday Inn San Cristobal-Espanol Hotel
Holiday Inn San Cristobal-Espanol San Cristobal De Las Casas
Hotel Sombra del Agua Hotel
Hotel Sombra del Agua San Cristóbal de las Casas
Hotel Sombra del Agua Hotel San Cristóbal de las Casas
Frequently asked questions
Does Hotel Sombra del Agua offer free cancellation for a full refund?
Yes, Hotel Sombra del Agua does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Sombra del Agua?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Sombra del Agua?
Yes. Parking spots may be limited.
What are the check-in and check-out times at Hotel Sombra del Agua?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Hotel Sombra del Agua and nearby?
Hotel Sombra del Agua has a garden.
Are there restaurants at or near Hotel Sombra del Agua?
Yes, there's an onsite restaurant.
What's the area around Hotel Sombra del Agua like?
Hotel Sombra del Agua is in Zona Centro, a short 1-minute walk from Mesoamerican Museum of Jade and 3 minutes' walk from San Cristóbal de las Casas Cathedral. Travelers recommend the hotel for its central location.
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Hotel Sombra del Agua Reviews
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
9.6
Location
9.6
Staff & service
9.4
Property conditions & facilities
What guests liked
- The restaurant offered excellent food, great service, and a lovely atmosphere, with many guests praising the chef's visits to their tables. (14 reviews)
From real guest reviews summarized by AI.Popular mentions
Service staffRoomLocationRestaurantFoodBedParkingCitiesAir conditioningCoffee10/10 Exceptional
Everything was perfect, clean rooms , friendly staff, good food at Tarumba, and perfect location
Guadalupe
Guadalupe, 4-night trip
10/10 Exceptional
Excelente personal y habitacion
Alejandro
Alejandro, 2-night trip
10/10 Exceptional
Clean room, very nice staff.
Zayra
Zayra, 6-night trip
10/10 Exceptional
Undoubtedly one of the most beautiful hotels in SC. Would stay again. The staff is phenomenal.
Rosa
Rosa, 5-night trip
10/10 Exceptional
Excelente hotel
Ernesto
Ernesto, 1-night trip
10/10 Exceptional
Rooms were clean and bed was comfortable. The dining was amazing. I have to say I miss the meals that were on the menu. The staff was super friendly and always attentive. We will definitely stay there again.
Gerardo
Gerardo, 4-night trip
8/10 Very good
Great location, great staff
Cynthia
Cynthia, 5-night trip
10/10 Exceptional
The room was nice and staff were kind and amazing. We will be back soon!
Neda
Neda, 6-night trip
10/10 Exceptional
I had my wedding ceremony and dinner here and it was absolutely marvelous.
Alexandra
Alexandra, 1-night trip
10/10 Exceptional
Great service overall
Jose
Jose, 2-night trip
10/10 Exceptional
lovely hote, great restaurant
Ana
Ana, 4-night trip
10/10 Exceptional
Excelente hotel!!!
Daniela
Daniela, 1-night trip
10/10 Exceptional
It's a beautiful hotel with wonderful service and delicious food. 10/10 I will be back!
Patrice
Patrice, 3-night trip
10/10 Exceptional
Todo excelente
GUILLERMO
GUILLERMO, 5-night trip
10/10 Exceptional
Todo excelente
JORGE
JORGE, 1-night trip
10/10 Exceptional
Great location in the heart of the city. The restaurant was very good, we would definitely stay here again.
John
John, 5-night trip
10/10 Exceptional
Fabulous stay in Chiapas
We had a wonderful Time - hotel is very stylish and comfortable and the staff are fantastic - friendly and charming. The food in the restaurant was extremely good too for breakfast and dinner with local ingredients and all with the chefs little twist on things. I look forward to returning
Sarah
Sarah, 3-night trip
10/10 Exceptional
Super clean and nice hotel in a great town
Daren
Daren, 1-night trip
10/10 Exceptional
An excellent stay
Stayed here for a few days and thought it was an excellent place in terms of location, style, and service. I would definitely stay here again!
William
William, 3-night trip
10/10 Exceptional
Love this place I'm sure i will return.
Heberto
Heberto, 3-night trip
10/10 Exceptional
Very pleasant stay, great location, was comfortable, and had everything I needed.
Matthew
Matthew, 2-night trip
10/10 Exceptional
This hotel is beautiful. It has a rustic look with plants everywhere. One of our favorite breakfast was located on site Tarumba. Best location to all tourist sites.
veronica
veronica, 3-night trip
10/10 Exceptional
Very please with everything
Oralia
Oralia, 4-night trip
10/10 Exceptional
The property is very beautiful and the staff go beyond! I’ll stay here again!
maria j
maria j, 6-night trip
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