Holiday Inn Express Hotel & Suites West Long Branch, an IHG Hotel

Adequate

Perfectly fine for a short stay with the exception of no housekeeping for the room at all. Also, room could use more lighting and electrical outlets.

Michael, Séjour affaires de 3 nuits, Début du séjour le 6 nov. 2021

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IFY

Location was great. Bathroom a little tight when 2 people trying to get ready. Toilet flushing was very loud, sounded like one on an airplane. Bathroom floor not very clean, small toothpaste glob on molding at floor level. Dried up coffee spill beside microwave. Coffee at breakfast not very hot despite being in thermal container. Couldn't get breakfast Tues. morning because no one came into work. The beds were very comfy. The heating unit was odd. If you turned on the fan for some circulation you'd get freezing air and then it switched over to hot air. Strange. Overall it wasn't horrible but I have done better elsewhere. The price was good. I realize Covid has made things really difficult for employers and finding good workers but I do think the cleaning could have been better.

Stephanie, Séjour de 3 nuits, Début du séjour le 23 oct. 2021

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Disappointed.

The swimming pool shower did not work, the pool was overly chlorinated and dirty. We booked the hotel because it had a pool and the kids used it for about 15 minutes before they were disgusted. The closet doors in the room were broken, remotes for both televisions were missing and when we went to the lobby we were told they ran out of batteries for the remotes. The bed was extremely uncomfortable. We were supppsed to have a king bed and had a queen and they were overbooked so could not give us a different room. Extremely disappointing for $350!

Daniel, Séjour en famille de 1 nuit, Début du séjour le 11 sept. 2021

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It was really clean

Anthony, Séjour romantique de 1 nuit, Début du séjour le 27 août 2021

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When i arrived at 5pm, after the check in time is 3 my room was not ready. I was offered an upgrade to a king and a pull out i thought was a good idea. The pull out was like sleeping on plywood. On top of that noone could bring sheets or pillows to my room i had to get them from the desk myself.

Robert, Séjour en famille de 2 nuits, Début du séjour le 27 août 2021

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House keeping doesn’t clean your room unless you ask them to do it each day. They never went into the gym to replace the sanitary wipes so people can wipe down the equipment. I was there in the gym every day for a week and there was a sign that said to wipe down the equipment with the wipes provided but they were empty the whole time I was there.

Sue, Séjour de 6 nuits, Début du séjour le 25 août 2021

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The only thing was the beds

nellie, Séjour en famille de 2 nuits, Début du séjour le 25 août 2021

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My stay was beautiful, very clean the staff at the front desk was very pleasant,convenient location close to all beaches restaurants and grocery stores.

keith, Séjour en famille de 1 nuit, Début du séjour le 24 août 2021

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Liked it was conveniently located - bedroom was clean. Staff was off-putting and indifferent. We were supplied with only one bath towel and nothing for coffee machine. There was no coffee at breakfast buffet - also no salt, pepper, utensils or selection of food. The cleaning staff we encountered were pleasant - the front desk was not. We were allowed to check in an hour early, but would rather have waited and have the room ready. We were told the room had been cleaned and was ready for us.

Helene Ann, Séjour romantique de 1 nuit, Début du séjour le 22 août 2021

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Wet for a comedy show (steve hofstetter) was a good spot and plenty of Uber’s to get around

William, Séjour de 2 nuits, Début du séjour le 21 août 2021

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