Holiday Inn Cairo Citystars

Great location for shopping and entertainment at City Stars Mall. A bit away from the large hotels with many tourists near the Nile. A good hotel and satisfactory breakfast. Nothing really to complain about, but nothing extraordinary either. Driving distance from most tourist destinations. Many tour groups and local tourists at this destination.

My Room AC stopped working last midnight. I complained twice in morning but there was no one came to attain for last 30 min. This is unacceptable to the Standard of Holiday Inn

Amazing. Perfect location. Lovely staff

Everything is there!

Clean and functional. Basic room, a bit on the small side. Bed was comfortable. The hotel is located next to the mall which is convenient. Also has two restaurants. Staff were helpful.

Check in at 03:30 was problematic as the room I had booked and paid for 2 months prior to my visit was not available. The reception staff were not helpful but the duty manager was really good and resolved the problem. Check out was also an issue as the reception staff tried to charge for an item from the minibar which I had not taken. Overall the hotel is very good and clean, well located. Marked down because of the reception staff

The check in was a breeze although it was a late check in. Was upgraded to a deluxe room. Breakfast was simple and good. The concierge service was helpful. Location was good next to a big shopping mall. My stay was good

Make sure you check that everything is in good condition in the room when you check in and report it straight away if not. The plastic cover door for my room safe was loose when I checked in but the safe seemed to work fine, so I just left it. About 3 days into my stay, the plastic cover broke when I tried to open the safe. I reported it to be fixed and was told that I broke the safe and would need to pay for it!!! Not what you would expect from a Holiday Inn.....so my suggestion is to avoid this hotel. Lots of better hotels to choose from in Cairo!!

The hotel is right next to citystars shopping mall with loads of restaurants. The main issue was the noise. Even with the windows closed it was noisy n my room as it was overlooking the street newrby (even being on 5th floor i could hear all this noise). The furnitures in the rooms were clean though a little outdated. Quite an old shower system too. It’s definitely not a 4 star hotel from a western word perspective. The staff was very helpful and polite. We did not try the restaurants of the hotel becausethere are many restaurants in the shopping mall nearby.

excellent location to stay in Cairo, very good service and good breakfast. All staffs are well trianed and courtesy. Will choose to stay next time.