Lemon Tree is a great name, however when I entered the property, I was welcomed by dust all over and darkness. Hardly any staff to help.
Overall state of the Hotel, was terrible and totally disappointed me.
I raised my concern with the manager and he did his best to address the concerns. And property was cleaned and dust removed and we were given a good service
I still feel that the hotel need lots of love and care as well as some investment to make it a better hotel. It has lot of potential and proper management can make the hotel shine.
On Expedia, the property looked lovely, which it was. The pool looked rather enticing, which was the main reason for booking there; however when we came to check in, we were told that the pool was out of use until 10April so we had he had to cancel our booking unfortunately. We were quite disappointed.
Very nice and comfortable hotel, with particularly helpful staff. Krushna went out of his way to move us to a better, upstairs, room when the room we were first given turned out to have some smoke odors and also too little privacy from the garden outside. Btw, the executive rooms upstairs have the same pool and garden views as the rooms downstairs, with the added attraction of a balcony.
Huge, clean, largely unused, pool.
The food is not very special, but is clean, varied and plentiful. Again, very nice restaurant staff.
The hotel arranged very good cars and drivers for us to visit Ajantha and Ellora.
Lemon tree in Delhi was nice experience, so I booked. First and last time.
Property is old, AC didnât work properly.
In their spa some cheap cosmetics were used so I got reaction on my skin.
Breakfasts was bad, thanks god for papaya season, I got something to eat.
Not a good experience for me.
We really enjoyed staying in this hotel. The rooms and facilities were really nice as well as clean. All of the staff were really friendly, lovely and helpful. They were quick to respond to any issue we had. One of which was the fact that the bedrooms didn't have a mirror near to a plug socket. Maybe not used to western women staying. However they quickly found us a mirror for each bedroom. When we seemed to have a problem with the air con late at night, again someone was quick to come and help us. The cleaners used to leave us sculptures made from towels. The porter on realising that one of our rooms had a double bed and the other one had a connecting door, was ahead of us in asking reception to switch the room so that we were in adjoining rooms with twin beds. The restaurant food was very tasty. However the idea of using a QR code to scan a lengthy menu is painful. The list is so long and there is no quick way to jump up or down the list without a lot of scrolling. That really needs re-thinking. Either create a paper menu or improve the website.