"We chose this hotel for its excellent location—directly across from Palacio de Bellas Artes and within walking distance of major museums and landmarks. The hotel itself was clean, quiet, and the staff was friendly, helpful, and assisted us with arranging an airport shuttle (for a fee).
Currently, access to the hotel is challenging due to an ongoing protest encampment outside. Guests must walk through low-hanging tarps, tents, and dark areas with limited visibility, especially at night, as streetlights were not functioning. The street closure also makes Uber or taxi pickups inconvenient, requiring guests to walk to meet their ride, which can be difficult with luggage. None of this is the hotel’s fault, but it is important to consider before booking.
One small issue: a bathroom mat was provided only on the first night and never replaced, despite the cold bathroom floor.
I would recommend this hotel but once the protests are over with."