exellent acceuil , chambres calmes mais sdb un peu exigue . petit dejeuner somptueux hotel proche de stonehenge quelques restaurants sympathiques aux alentours
A very modern B&B in the town of Amesbury which is rich with Stonehenge history. Unfortunately, a pipe burst in the basement just before our arrival, closing the kitchen, so we were not able to experience the food services. Our welcome was warm and we enjoyed our brief stay.
The staff was excellent. Very kind and helpful. The shower did not work correctly. It would alternate between scalding hot and ice cold. Maybe I didnât understand the controlsâŠbreakfast was very good. Bed comfortable.
Good morning
We are not happy at all with this visit,
Firstly the room up on entry was cold and took a while to heat up
We have stayed here on numerous occasions and always been greeted with a smile - the atmosphere of the building was very cold and unwelcoming
We have always been offered a cooked breakfast and the host is usually very attentive at breakfast
We went down to breakfast, no one was there to meet us after shouting hello a member of staff came out and said help yourself. At no point did she say a cooked breakfast was no available, she told us to help ourselves to a table to which we sat and sat and sat expecting someone to take our order. We finally realised no one was coming when the waitress went back up the stairs
We asked about the breakfast when we went back upstairs and was told of yeah sorry itâs continental only and should have said in your email - no it didnât as attached
Also when we made the booking we chose the option to pay at the property however it was taken out prior to arrival.
We travelled from Leicester and have many any enjoyable stays at your property and was very sad to see how unwelcoming and unprofessional it has become
Stayed in this hotel several times, it's since changed hands, the place is still the same, however they don't provide any cooked breakfast, this wasn't an issue for me as I generally only have continental. The room was adequate however the bedding wasn't the best, the TV remote didn't work and the shower holder was broken, I appreciate its a very old property, but the rooms are in need of renovation.