I had high hopes for the Hafod, but unfortunately, my experience fell short of expectations.
What Went Wrong:
Firstly - we booked a superior room which we expected to be of fairs size and a couple of days before check in I contacted the property to ask if we could be allocated a room with a bath tube they said they could accommodate this however when we checked in we were given a small box like room and the bathroom was very small and narrow to navigate. I couldnât justify the money we spent.
Secondly, the room had no air conditioning which is understandable but the room was unbearably hot even with the windows and shutter open,
Lastly - we had night hopes for the bar and restaurant however we were left very disappointed there was no atmosphere and a very cold welcoming. When asked what time the bar was closing we were told 9:30. However at 10:00 when looking for a staff member we were told that all the staff are in the bar area having a drink which they were and we were made to feel intimidated to walk in as they had shut the door around them. Food was very disappointing the New York strip was inedible.
Final Thoughts:
Iâm disappointed and hope this feedback helps others make an informed decision. I also hope the company considers making improvements to avoid similar issues in the future. Considering the money we spent on the room and food.
Great location and lovely renovated building. Staff were great and food was good.
"King" size bed felt a bit small, but the valley view made up for it!
Wonderful hotel, room was clean, we had a room which was facing onto the Valley, was nice, Staff so friendly & helpful,. We had nice evening meal in restaurant, good value for money. Definitely recommend this hotel to stay or to pop by for a bite to eat or some refreshments. Close to Stram train & Devils Bridge.
Quirky and fab. Bit rough round the edges and needs a thorough clean! Our carpet was very stained and the bathroom had black mould. Lovely and super-young staff, great food, noisy kitchen - loud music and singing which was slightly weird. Overall a good experience.
Caryn
10/10
Loved the hotel ambience, friendly/efficient staff and room was warm, well equipped and comfortable. Bathroom was very warm and great shower in minus temperatures.View from 1st floor front window was picturesque and the dining room and breakfast rooms spacious and comfortable. Excellent stay, we will return. Breakfast and dinner ample and good standard. Perfect 2 night vacation.
Started off as a one night stay but enjoyed it very much and extended it another night. Lovely place in a fantastic and beautiful location. food was very good, especially on a Sunday when they do a fantastic roast dinner itâs a must if you get a chance. The service isnât the fastest but have patience itâs worth it and I wasnât in no rush.
Very charming place, to spend a nice time the hotel is great with food and service, interesting places to explore, I recommend this place with all my heart, I will definitely come back there again
Very peaceful Being lulled to sleep by waterfall
Friendly staff Lovely room Great food
No lift ! We were on 3rd floor
Need a shelf in bathroom to place toilet bags/ toiletries A magnifying mirror would be handy for shaving/doing makeup
Lead for hairdryer too short to reach mirror in bedroom
Wonderfull! Devils Bridge and area is a must! Lovely walk to the falls just infront of the Hotel, and if a beautiful train ride through the mountains (1hour+/-) to Aberystwyth! The locomotive museum stunning! We have fond memories!