10/10 Exceptional
Great location
Asgeir
Asgeir, 1-night trip
Best Western Citadelle
Hotel in Besancon, aimed at LGBTQ+ guests
Choose dates to view prices
In the heart of Besancon Old Town, Best Western Citadelle welcomes you with a 24-hour business center and free in-room WiFi. Savor coffee or tea in the lobby, explore local cycling routes with bicycle tour information, and enjoy reading complimentary newspapers.
8.6
Excellent
Popular amenities
- Parking available
- Free WiFi
- Connecting rooms available
- Air conditioning
- 24/7 front desk
- Non-smoking
Main amenities (11)
- Daily housekeeping
- Breakfast available
- Room service
- 24-hour business center
- Business center
- 24-hour front desk
- Coffee/tea in a common area
- Front-desk safe
- Water dispenser
- Free newspapers in the lobby
- Reception hall
Feel at home (6)
- Connecting/adjoining rooms available
- Private bathroom
- Premium TV channels
- Daily housekeeping
- Espresso maker
- Blackout drapes/curtains
$78 nightly
$90 total
Apr 19 - Apr 20
Total with taxes and fees
Room options
Check availability for these dates
Showing 4 of 4 rooms
Comfort Room, 1 King Bed, Non Smoking (Twin bed on request)
9.4Exceptional
8 reviews
- 183 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
Standard Room, 1 Double Bed, Non Smoking
8.8Excellent
3 reviews
- 107 sq ft
- 1 bedroom
- Sleeps 1
- 1 Double Bed
Classic Room, 1 Queen Bed, Non Smoking
7.4Good
10 reviews
- 140 sq ft
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
Superior Room, 1 King Bed, Non Smoking (Twin bed on request)
9.6Exceptional
5 reviews
- 1 bedroom
- Sleeps 2
- 1 King Bed
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About the neighborhood
13 Rue General Lecourbe, Besancon, Doubs, 25000
What's nearby
- Besancon Citadel - 5 min walk - 0.4 km
- Citadel of Besancon - 6 min walk - 0.6 km
- Palais Granvelle - 8 min walk - 0.7 km
- Besancon Cathedral - 9 min walk - 0.8 km
- University of Franche-Comte - 13 min walk - 1.2 km
Getting around
- Mulhouse (MLH-EuroAirport) - 105 min drive
- Morre Station - 8 min drive
- Besançon Mouillere Station - 20 min walk
- Besançon Viotte Station - 25 min walk
Restaurants
- Brasserie Granvelle - 5 min walk
- Au Vieux Comtois - 7 min walk
- Café des Félins - 7 min walk
- Le Manège - 11 min walk
- La Clocherade - 13 min walk
About this property
Best Western Citadelle
Located near a train station, Best Western Citadelle is a great choice for a stay in Besancon. Fellow travelers say great things about the helpful staff.
At a glance
Hotel size
- 41 rooms
- Arranged over 3 floors
Arriving/Leaving
- Check-in start time: 3:00 PM; Check-in end time: anytime
- Express check-out available
- Minimum check-in age: 18
- Check-out time is 11:00 AM
- Contactless check-out available
- Late check-out subject to availability
Special check-in instructions
- Front desk staff will greet guests on arrival at the property
- For any questions, please contact the property using the information on the booking confirmation
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Pets
- Pets not allowed
- Service animals welcome
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Onsite parking available only on request
- Onsite parking limited
- Electric vehicle charging point on site
- Offsite parking nearby (EUR 15 per day; reservations required)
Other information
- Smoke-free property
- Caters to LGBTQ guests
Property amenities
Food and drink
- Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
- Coffee/tea in a common area
- Room service (limited hours)
- Water dispenser
What to do
- Bicycle tour information
- Golfing nearby
Working away
- 24-hour business center
- Coworking spaces
Services
- 24-hour front desk
- Free newspapers in lobby
- Bike storage
Facilities
- 2 buildings/towers
- Built in 1890
- Safe-deposit box at front desk
- Bicycle parking
- Double-glazed windows
- Comprehensive food waste policy
- Comprehensive recycling policy
- Water dispenser
- Reception hall
- Traditional architecture
Accessibility
- Elevator
- Elevator door width (inches): 100
- Wheelchair-accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible registration desk height (inches): 27
- Wheelchair-accessible lounge
- Visual alarms in hallways
- Well-lit path to entrance
- Stair-free path to entrance
Room amenities
Be entertained
- 76-cm flat-screen TV
- Premium digital channels
Home comfort
- Air conditioning (climate-controlled) and heating
- Espresso maker
- Bathrobes
- Iron/ironing board (on request)
Sleep well
- Blackout drapes/curtains
- Soundproofed rooms
- Premium bedding
Freshen up
- Private bathroom
- Shower only
- Free toiletries
- Hair dryer
- Towels
Stay connected
- Office
- Free newspapers
- Free WiFi
- Phone
- Desk chair
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
- LED light bulbs
- Recycling
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
- Buffet breakfast is offered for an extra charge of approximately EUR 16 for adults and EUR 8 for children
- Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
- Cribs/infant beds are available for EUR 10.0 per night
Parking
- Parking is available nearby and costs EUR 15 per day
- Guests must contact this property in advance to reserve onsite parking
Policies
This property caters to LGBTQ+ guests.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts major credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Eurocard
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Frequently asked questions
Are pets allowed at Best Western Citadelle?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Citadelle?
Yes. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Best Western Citadelle?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What's the area around Best Western Citadelle like?
Best Western Citadelle is in Besancon Old Town, a short 8-minute walk from Besancon Citadel and 9 minutes' walk from Citadel of Besancon.
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Best Western Citadelle Reviews
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.4
Location
9.0
Staff & service
8.6
Property conditions & facilities
What guests liked
- The breakfast buffet was one of the best experienced during the trip. (5 reviews)
From real guest reviews summarized by AI.Popular mentions
Service staffRoomLobbyLocationBathroomBuildingBreakfast10/10 Exceptional
Pleasant stay
Great hotel. Would definitely come back for a stay during my next visit to Besancon.
Saumil
Saumil, 1-night trip
8/10 Very good
great
Jim
Jim, 1-night trip
10/10 Exceptional
Excellent location! Staff very helpful. Delicious breakfast. Beds very comfortable and showers were great. Would definitely stay here again..
Elizabeth
Elizabeth, 1-night trip
8/10 Very good
Nice hotel, a little away from the city centre
Lovely city with lots to offer. Hotel location slightly away from centre.
Paul
Paul, 2-night trip
8/10 Very good
Good located and very friendly personnel. Rooms ok.
Dominik
Dominik, 2-night trip
8/10 Very good
Helpful and friendly staff at reception with good advice
Carol
Carol, 2-night trip
10/10 Exceptional
Helpful staff. Good size room.
William
William, 1-night trip
8/10 Very good
Very good value.
Very helpful staff. Room was rather small and supplies of coffee, tea and milk, stingy. Good comfortable bed spacious bathroom. Very good buffet breakfast.
Robin
Robin, 1-night trip
10/10 Exceptional
We stayed at this hotel for 1 night on a driving trip through Burgundy. The staff here was exceptional and did everything they could to make our stay easy and comfortable. The hotel itself is charming, and I have to say that the breakfast buffet was one of the best we have had on our trip. Also, the hotel is within easy walking distance of everything you want or need to see while visiting Besancon. I would definitely recommend this hotel to anyone who wants to feel welcomed in Besancon.
judith
judith, 1-night trip
4/10 Fair
Poor quality even for France
Small room, no day light from window. No parking.
Vadim
Vadim, 1-night trip
8/10 Very good
Small but fine
Hotel is okay. Staff friendly, except breakfast restaurant. WiFi is a pain for business use.
Christian
Christian, 4-night trip
2/10 Poor
Run, don’t look back.
John
John, 1-night trip
10/10 Exceptional
For once in France a hotel I really liked. Very friendly personnel at reception, the hotel is located just outside the centre with several convenient parking areas nearby. The building is historic and during the renovation it was decided to keep the old atmosphere and mix it with a modern decor. Really nothing to say about a pleasant stay. Reasonable price and in line with what was offered
Lorenzo
Lorenzo, 1-night trip
4/10 Fair
Very Disappointed
Stayed for two nights, parking was a plus at 15 euro a night, Hotel position was perfect. Breakfast was good
The major down side was our room, it was small and so dark and dingy, lighting was dull, we couldn’t open the curtain because we were at street level and the public road and footpath were directly outside. Bathroom was made small, dominated by extra large shower cubicle which left no room for anything else
I can only assess my opinion on my room
Staff friendly
Charles
Charles, 2-night trip
8/10 Very good
Front desk ….not the welcome I expected!
maria de la concepcion
maria de la concepcion, 1-night trip
10/10 Exceptional
No comments
Jean-Charles
Jean-Charles, 1-night trip
8/10 Very good
Beautiful location walking distance to citadelle and old town Besançon near breathtaking views and the gorgeous walking path along the river. The hotel had an eclectic and charming lobby/ lounge. Our room was on the ground floor of an annex type building. It was clean and simple. There is no air conditioning which was not a problem for us in early June but might be in mid summer. There is very limited parking on property and we had to find street parking which was not an easy feat - the staff directed us to a nearby lot which was full the entire stay requiring us to park on a road along the river - perhaps a 5 min walk away. Overall outstanding location and would stay here again.
Karen
Karen, 1-night trip
8/10 Very good
Globalement moyen chambre au 3 eme étage avec odeurs de canalisations
Parking très limité penser à réserver
Jean Paul
Jean Paul, 2-night trip
8/10 Very good
Hyvä sijainti.
Essi
Essi, 1-night trip
10/10 Exceptional
Chambre impeccable Personnel disponible à l'écoute et sympathique Emplacement ideal au coeur de Besançon
Stephanie
Stephanie, 1-night trip
8/10 Very good
A recepcao ok.
Quarto falta reforma,as coisas velhas.Precisando de reforma
fabiane
fabiane, 2-night trip
10/10 Exceptional
Bonne qualité d'accueil et écoute client;
Michel
Michel, 1-night trip
8/10 Very good
Chambre propre, silencieuse
Fabien
Fabien, 1-night trip
10/10 Exceptional
TOUT ETAIT PARFAIT
Vincent
Vincent, 3-night trip
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