Lovely staff. Very kind and courteous. My son is special needs. The two staff members who helped us Denise and Noah- helped to accommodate our request. They were very understanding. The view by the pool is unbeatable with steep mountain view on the one side with climbing trees nearby on the other side. This place is simply âš magical. We will be returning.
The room didnât have A/C. We were told that it would cool down at night so we could open our window and they provided a box fan. The only window in the room had a walkway right outside of it, even though we were on the fourth floor. So, we slept with no security (I'm short and could have easily climbed in our open window) and no privacy as people were walking right by the window.
The property was beautiful and spacious! Our family especially enjoyed using the jacuzzi and the recreational room's pool table. The view of the sunset alongside Tahoe's snowy mountains was absolutely breathtaking, and the front desk receptionist were really welcoming and accommodating.
Lovely hotel in an excellent location with some of best scenery around. Very friendly staff who will do anything they can to assist.
Only downside is the charge for WiFi. I donât think WiFi should be an extra charge these days and not with such limited restrictions.