There was a smell of smoking in the room, blood on bathroom floor, toilet roll was tiny, duvet was very dirty. I booked two nights, but I was able to manage one night as I had no choice to sleep there for the next day to book another one. When I informed the receptionist of my experience, he did not care to know as he was on the phone smiling. Very horrible experience. A lot of noises everywhere and drilling.
I have been staying in Bournemouth 3-4 times every year for the last 30 years and this is definitely the WORST hotel I have ever stayed in
Night 1: Our flight was delayed - rang hotel numerous times - no answer
Got to hotel - no-one in reception - front door locked - nobody about - 2 guests entered hotel at midnight (they had keys)and we followed them into foyer
We stayed in foyer until 3am - somebody appeared in reception and we got key to our room
Night 2: People asleep on couch in foyer area
Night 3: Returned to hotel at 22.30 - our key for front door did NOT work - luckily there was someone in reception area - heard us knocking and let us in
The Wi-Fi did not work
The duvets were filthy
Carpet was filthy
3 star hotel - seriously??
The shower had hot water sometimes
There was a nice gentleman on reception when we were leaving on Monday morning - the only positive aspect to our whole stay
We didnât have any toilet paper replaced . The tv remote was broken . The hallway had a very strong tobacco smell and the lift was broken so going up and down was a nightmare
If you like the dirty crack den feel this is the hotel for you.
My gf said it was worse the the 1* 18-30 holiday to kavos she went on in 2001.
It was that bad one of our party who was staying left and rebooked another hotel .
And I am still awaiting a refund.
We found a syringe rapper in our bathroom one of the rooms still had food on the floor from the guest before.
The beds look like they had been knocked up in a year 7 wood work class out if MDF and were all different heights .
The rooms had a strong smell of wet cat đ
If I could leave a -5 star I would I can see me having to contact the back to get my refund as it was promised before leaving and I am still waiting now .....