10/10 Exceptional
Palenque
We had a wonderful stay in Palenque! The grounds of the hotel are beautifully maintained and clean! The rooms are comfortable and clean! We enjoyed our stay!😊
Rachel
Rachel, 2-night trip
Hotel Villa Mercedes Palenque
Suburban hotel in Palenque with 2 outdoor pools and spa
Escape to Hotel Villa Mercedes Palenque, where a vibrant entertainment district meets relaxation. Enjoy the swim-up bar and poolside bar, indulge in a rejuvenating massage at Villa Mercedes Spa / Maya or take in the breathtaking garden views from La Foresta restaurant. Previous guests rave about this family-friendly hotel's convenient amenities like free WiFi, 2 outdoor pools and sun loungers.
VIP AccessExcellent
Popular amenities
- Pool
- Spa
- Airport transfer
- Pet friendly
- Parking available
- Free WiFi
Main amenities (12)
- Daily housekeeping
- Restaurant and bar/lounge
- Full-service spa
- 2 outdoor pools
- Breakfast available
- Fitness center
- Self parking
- Pool bar
- Swim-up bar
- Room service
- Coffee shop/cafe
- Massage/treatment rooms
For families (6)
- Children stay free
- Babysitting (surcharge)
- Connecting/adjoining rooms available
- Private bathroom
- Television
- Garden
Room options
Check availability for these dates
Showing 12 of 12 rooms
Room Executive with View
- 290 sq ft
- Sleeps 2
Room Deluxe with Garden View
- Garden view
- 290 sq ft
- Sleeps 2
Suite with Garden View
- Garden view
- 290 sq ft
- Sleeps 2
Double Room Executive with View
- 290 sq ft
- Sleeps 3
Double Room Deluxe with Garden View
- Garden view
- 290 sq ft
- Sleeps 3
Double Room Standard with Garden View
- Garden view
- 290 sq ft
- Sleeps 2
Deluxe Double Room
Wonderful
Highlights
Individually furnished
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Renovated in 2025
Separate bedroom
Premium bedding
- Garden view
- 293 sq ft
- 1 bedroom
- Sleeps 4
- 2 Double Beds
Executive Room
Highlights
Balcony or patio
Individually furnished
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Renovated in 2025
Blackout drapes/curtains
- Garden view
- 293 sq ft
- Sleeps 2
- 1 Queen Bed
Standard Twin Room
Highlights
Individually furnished
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Renovated in 2025
Blackout drapes/curtains
Premium bedding
- Garden view
- 293 sq ft
- Sleeps 2
- 2 Twin Beds
Deluxe Room
Exceptional
Highlights
Individually furnished
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Renovated in 2025
Blackout drapes/curtains
Premium bedding
- Garden view
- 293 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
Executive Double Room
Exceptional
Highlights
Balcony or patio
Individually furnished
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Renovated in 2025
Blackout drapes/curtains
- Lake view
- 293 sq ft
- Sleeps 3
- 2 Double Beds
Suite
Wonderful
Highlights
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Renovated in 2025
- 586 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
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About the neighborhood
Km 2.9 Carretera Palenque-Ruinas, Palenque, CHIS, 29960
About this property
Hotel Villa Mercedes Palenque
Located just 4 mi (6.4 km) from the airport, Hotel Villa Mercedes Palenque offers a shuttle (available 24 hours). Guests can visit the spa to indulge in massages, body wraps, or facials, and Mexican cuisine is served at La Foresta, which is open for breakfast, lunch, and dinner. Other highlights at this Mediterranean hotel include 2 outdoor pools, a poolside bar, and a fitness center.
At a glance
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Hotel Villa Mercedes Palenque Reviews
Excellent
9.2
Cleanliness
9.0
Location
8.6
Staff & service
8.8
Property conditions & facilities
Popular mentions
RoomRuinsAmbienceRestaurantFoodService staffBreakfastLocation8/10 Very good
3 nights at Palenque
John
John, 3-night trip
10/10 Exceptional
We weren’t here for long but our stay was amazing.. super clean, and the staff was super friendly and nice. The food was also.
Dolores Y
Dolores Y, 2-night trip
10/10 Exceptional
Very beautiful and quiet
Evelyn
Evelyn, 2-night trip
10/10 Exceptional
Clean and close to the Ruins and Alexus EcoPark
Staff was friendly and helpful with making our stay in Palenque a pleasant one. Close location to ruins (10 mins away by car) Alexus EcoPark is just a 5 min walk away and is must see!!
Scott
Scott, 1-night trip
8/10 Very good
Close to ruins. Beautiful pool
John
John, 1-night trip
10/10 Exceptional
Na
Fernando
Fernando, 2-night trip
10/10 Exceptional
Loved It - Wish We Had Stayed Longer
We loved this place! Definitely a return place for us. We were sad we were only there for one night - passing through Palenque. It’s a big property, with rooms spread out in many areas, and such a gem in the jungle. We will return.
David
David, 1-night trip
10/10 Exceptional
Bar at pool is so nice just grab what you want get the bill at your seat and personal hammock is a nice touch
Alexander
Alexander, 1-night trip
10/10 Exceptional
The food at the restaurant is very good, reasonable prices, breakfast was also great, big variety from omelets to barbacoa. You could probably pay more by going out for food.
joe
joe, 2-night trip
8/10 Very good
It was convenient if you are going to the ruins or booking tours in the area…. Palenque isn’t much, but the the jungle like atmosphere is very unique…..
Michael
Michael, 4-night trip
10/10 Exceptional
I liked everything , It's amazing!
Connie
Connie, 2-night trip
8/10 Very good
Quietly hotel, the tv in the room terrible.
Ana
Ana, 5-night trip
10/10 Exceptional
Check in was fast and friendly. The property is surrounded by the beautiful jungle.
The area is very humid so you feel the humidity smell in the room as we arrived but it went away when we turned on the ac.
We had a very pleasant stay in this hotel
Veronica
Veronica, 1-night trip
6/10 Good
Breakfast in a hotel like this should have been included in already high price of the hotel.
Nemer
Nemer, 1-night trip
8/10 Very good
Everything was really excellent except the food soo bad.
Leonardo
Leonardo, 2-night trip
8/10 Very good
Clean and Friendly
nice size resort, friendly staff, good restaurant and pool. The spa is cheap rates and clean. You must pay for every meal and drink at the time of use. They dont bill the room so must pay all the time and tips are in cash.
Verified traveler
3-night trip
8/10 Very good
Nice hotel, beautiful jungle view, fine pool - the food was not very good and there are not many other options. The hotel seemed quite empty when we where there, so it felt a little abandonded
Marie
10/10 Exceptional
Great Location for Visiting Mayan Ruins
This property is in a lush, spacious setting, with well-maintained grounds. The staff is attentive and helpful. The rooms are clean and roomy, but the room decor needs to be improved with regional art. Breakfast was good; Dinner was average. Overall, this is an excellent place to stay in terms of location and atmosphere for a visit to the Mayan ruins of Palenque.
Philip
Philip, 2-night trip
10/10 Exceptional
X
Hugo
Hugo, 1-night trip
10/10 Exceptional
Everything
Alvaro
Alvaro, 1-night trip
10/10 Exceptional
--
José Luis
José Luis, 2-night trip
4/10 Fair
They gave me a room very far away and we had to walk in the heat, then I realized they had golf carts and they never offered me one, they didn't give us a welcome drink, the spa service was very mediocre, the pool was very full of people who I don't think were staying at the hotel and the guests who were in the next room were super noisy.
Maria
Maria, 1-night trip
8/10 Very good
I reserved two rooms with Expedia. For some reason a staff member did the check-in in one of the rooms before we got there. The lady in the front desk didn't know what happened and it took her a while to find out. She didn't provide much information to us and wasn't particularly kind. She never apologized for the delay with the check-in. We were tired and didn't appreciate the wait.
Other than that we had a good stay in the hote.
Veronica
Veronica, 1-night trip
10/10 Exceptional
Habitaciones muy limpias, funcionales y camas muy cómodas
Miguel Angel
Miguel Angel, 2-night trip
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