Hotel is off I5 and im sure its not supposed to be amazing but its also not like the website portrays it. The area is poor and the pool looked terrible and cold. Spa was broken and had like crime scene tape on it to keep ppl out im assuming lol. When we got to the room it smelled like someone had a bowel movement and left it in the room for us. The staff was informed and just offered to spray some air freshener in the room and down in the hallway.
I was sad because we really loved the location of this hotel, and I plan on staying again I just hope they fix the issues. The hot tub was broken down and smelled like sulfur. The pool had tons of sand or dirt all over the bottom my kids didnât like the feeling and we got out within 10 minutes. Finally our toilet hit clogged at night so we had to use the restroom down the hall in the lobby the rest of our stay. I definitely donât feel good about my stay.
This was the second time I've stayed here. I checked-in in the evening and the front desk clerk was courteous, efficient, and helpful. The room was clean, quiet, and secure. I slept well. It was nice to be able to grab a coffee and cinnamon roll from the buffet before I hit the road in the morning.