Hotel Ambassador

Pet-friendly Bern hotel with full-service spa, connected to a shopping center

Choose dates to view prices

Mon, Apr 20
Tue, Apr 21
April 2026
6
May 2026
Located near a train station, Hotel Ambassador is a great choice for a stay in Bern. Guests can grab a bite to eat at the coffee shop/cafe or visit the spa to be pampered with hot stone massages or reflexology. An indoor pool, a bar/lounge, and a fitness center are other features. Fellow travelers love the helpful staff.
Very good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Free use of bicycles
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business center
  • Business center

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
$179 nightly
$200 total
Apr 26 - Apr 27
Total with taxes and fees

Why we love this property

Pool oasis
This hotel features an indoor pool with comfortable loungers for ultimate relaxation. The pool area provides a perfect retreat for aquatic enjoyment.
Culinary celebration
This hotel offers a restaurant, cafe, and bar with a locally-sourced food philosophy. Vegetarian options shine in breakfast and all-day dining.
Dreamy sleep awaits
Sink into hypo-allergenic bedding with a personalized pillow menu. Blackout drapes ensure uninterrupted slumber while bathrobes add plush comfort.

Room options

Showing 7 of 7 rooms
Free toiletries, hair dryer, bathrobes, slippers
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Single Room

Exceptional
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
Free toiletries, hair dryer, bathrobes, slippers
Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Smart TV

Double Room

Very good
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
Free toiletries, hair dryer, bathrobes, slippers
Smart TV
Smart TV
Free toiletries, hair dryer, bathrobes, slippers

Triple Room

  • Sleeps 3
  • 3 Twin Beds
Balcony view
Panoramic Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Smart TV

Panoramic Single Room

  • Sleeps 2
  • 1 Queen Bed
Balcony view
Panoramic Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk
Panoramic Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk
Panoramic Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Panoramic Double Room

Very good
  • Sleeps 3
  • 2 Twin Beds
Balcony view
Comfort Room | Hypo-allergenic bedding, minibar, in-room safe, desk
Comfort Room | Hypo-allergenic bedding, minibar, in-room safe, desk
Comfort Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Quadruple Room

Exceptional
  • 1 bedroom
  • Sleeps 4
  • 3 Twin Beds and 1 Twin Murphy Bed

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About the neighborhood

Map
Seftigenstrasse 99, Bern, BE, 3007

What's nearby

  • Freibad Marzili - 14 min walk - 1.2 km
  • Bern Natural History Museum - 14 min walk - 1.2 km
  • Bern Historical Museum - 17 min walk - 1.5 km
  • Federal Palace - 3 min drive - 1.4 km
  • Berner Munster - 4 min drive - 1.8 km

Getting around

  • Bern (BRN-Belp) - 16 min drive
  • Koeniz Wabern bei Bern Station - 12 min walk
  • Bern (ZDJ-Bern Railway Station) - 23 min walk
  • Bern Station - 24 min walk

Restaurants

  • ‪Pizza Fox - ‬15 min walk
  • ‪Monbijou-Beck Café Alino - ‬11 min walk
  • ‪Pizzaiolo - ‬5 min walk
  • ‪Travois - ‬13 min walk
  • ‪Maharaja Palace - ‬7 min walk

About this property

Hotel Ambassador

Located near a train station, Hotel Ambassador is a great choice for a stay in Bern. Guests can grab a bite to eat at the coffee shop/cafe or visit the spa to be pampered with hot stone massages or reflexology. An indoor pool, a bar/lounge, and a fitness center are other features. Fellow travelers love the helpful staff.

At a glance

Hotel size

    • 97 rooms
    • Arranged over 7 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets stay free (dogs and cats only)
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free covered onsite self parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Free bicycle rentals
  • Bike storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An indoor pool
  • Bicycle parking
  • Full-service spa
  • Sauna
  • At least 80% of food locally-sourced
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • Smart television

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages and sports massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.50 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 9.50 to 22 per person

Children & extra beds

  • Rollaway beds are available for CHF 20.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 11 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property uses solar energy.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, JCB International, Union Pay
Cashless transactions are available.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Frequently asked questions

Does Hotel Ambassador offer free cancellation for a full refund?

Yes, Hotel Ambassador does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Ambassador?

Yes, there's an indoor pool. Guests have pool access from 8 AM to 11 PM.

Are pets allowed at Hotel Ambassador?

Yes, cats and dogs stay free.

Is parking offered on site at Hotel Ambassador?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Hotel Ambassador?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-out is available.

Is there an onsite casino at Hotel Ambassador?

No, this hotel doesn't have a casino, but Jackpot Spielcasino Bern (6-min drive) is nearby.

What is there to do at Hotel Ambassador and nearby?

Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hotel Ambassador also has a sauna and a fitness center, as well as a garden.

Are there restaurants at or near Hotel Ambassador?

Yes, there's an onsite restaurant.

What's the area around Hotel Ambassador like?

Hotel Ambassador is a short 18-minute walk from Bern Natural History Museum and 14 minutes' walk from Freibad Marzili.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Hotel Ambassador Reviews

8.2

Very Good

8.8

Cleanliness

7.6

Location

8.6

Staff & service

8.4

Property conditions & facilities

What guests liked

  • The breakfast buffet was great with a good selection of food. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

LocationRoomAir conditioningService staff
Verified

10/10 Exceptional

Bit older hotel but very well maintained. Generous breakfast. Free parking. Great service overall.
George, 1-night trip
Verified

10/10 Exceptional

Very clean & Nice Hotel. staff is very helpful and friendly. rooms are nice and comfortable.
Pooja, 3-night trip
Verified

10/10 Exceptional

The hotel staff were friendly. The breakfast was very good.
Sharon, 2-night trip
Verified

10/10 Exceptional

Professional receptionists and clean stylish hotel
Wei, 1-night trip
Verified

8/10 Very good

Good reasonable place to stay in Bern, great also that only 70m from a Sixt rental car to explore Interlaken.
Allen, 2-night trip
Verified

10/10 Exceptional

Nice location, friendly staff, clean rooms, the beds were lose to my liking and bathroom seemed small but overall good value for the price. I’d stay here again if I could.
Rahul, 3-night trip
Verified

8/10 Very good

Good sold accommodations.
Keith, 2-night trip
Verified

8/10 Very good

Good location, friendly and helpful staff. Comfortable beds. Spa is small but clean and so nice to have the facilities to myself every morning.
Christine, 4-night trip
Verified

10/10 Exceptional

Enjoyes staying & was relaxing.
Nandish, 1-night trip
Verified

6/10 Good

Japanese restaurant top
Alberto, 1-night trip
Verified

10/10 Exceptional

Great location. Friendly staff.
Elisa, 4-night trip
Verified

10/10 Exceptional

We had a lovely balcony overlooking the road. Very small elevator. Nice and quiet courtyard. It was easy to navigate public transit from this location. There are restaurants within walking distance. There was sometimes a weird smell in our room but other than that we had a very lovely stay here.
Kristi, 2-night trip
Verified

8/10 Very good

Bern trip

Great breakfast buffet. Great location close to tram heading to Bern and other Swiss major cities via train. Helpful staff as well.
Filipinas, 2-night trip
Verified

10/10 Exceptional

All good
Saeed, 1-night trip
Verified

10/10 Exceptional

Easy to access many different sites around Bern without needing a car.
Karen, 1-night trip
Verified

8/10 Very good

Great value for money
1-night trip
Verified

10/10 Exceptional

It was nice an clean
Azam, 1-night trip
Verified

10/10 Exceptional

They have good air conditioning for the room during my stay, outside is hot temperate , just next to the tram stop.
Daniel, 2-night trip
Verified

8/10 Very good

Bra
Khosrou, 1-night trip
Verified

8/10 Very good

Excellent!
Esmeralda A., 3-night trip
Verified

6/10 Good

Swiss Alps stop off

This does not meet the standard you would expect of a 4* hotel. The rooms are tiny, beds uncomfortable, had to lie the wrong way in bed to get reliable wifi connection and the 'bathroom' is an area of the room with an opaque plastic surround. The gym was awful - 3 pieces of equipment and the temperature of the sauna with no working AC. Pool is tiny. Staff were lovely and super helpful, but the best thing about this hotel is the lobby.
Nicola, 3-night trip
Verified

10/10 Exceptional

Very clean!
Roxana, 1-night trip
Verified

10/10 Exceptional

Free parking was great and tram stop just outside to get into Berm centre worked well using complimentary travel pass. Restaurant menu was limited and a bit pricey but food was excellent quality and beautifully presented. Soa facilities good but would have been helpful to be told we had to collect towels from reception in advance of heading down to use it. Staff very helpful.
Sara, 1-night trip
Verified

4/10 Fair

The room was clean and offered a nice view, but that’s about it. Everything else was disappointing, especially considering the high price...definitely not worth it. The breakfast was of very poor quality. This hotel definitely does not meet the standards of a 4-star establishment. Thanks nonetheless to the reception staff, who were kind and professional
Johan, 1-night trip
Verified

8/10 Very good

The family room is in fact 2 separate rooms, with a shared private corridor that can be locked.
MARIJATI, 1-night trip