In the heart of Old City Bern, Hotel City am Bahnhof offers a tranquil retreat with a garden and dry cleaning/laundry services. Guests can connect to in-room WiFi, take advantage of bike rentals, access nearby indoor pool and health club facilities, or simply unwind with free newspapers.
Hotel City am Bahnhof puts you just a 5-minute drive from Wankdorf Stadium.
At a glance
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Hotel size
58 rooms
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Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
Pets stay free (dogs and cats only)
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
What to do
Access to nearby indoor pool
Access to nearby health club
Working away
24-hour business center
Computer station
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Bicycle rentals
Facilities
Safe-deposit box at front desk
Garden
Locally sourced food is prioritized
At least 80% organic food
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Local artist showcase
Some profits reinvested in community and sustainability
Renewable energy used
Uses some LED lighting
Comprehensive food waste policy
Waste recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Accessibility
Elevator
Wheelchair-accessible path to elevator
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Heating
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Eco-friendly toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
Uses some LED lighting
Recycling
Water-efficient showers only
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 16 years of age.
Tourism fee: CHF 1.50 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately CHF 19 per person
Policies
Only registered guests are allowed in the guestrooms.
Some water is reused through a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.
Also known as
am Bahnhof
City am Bahnhof
City am Bahnhof Bern
City am Bahnhof Hotel
City Bahnhof
City Hotel am Bahnhof
Hotel am Bahnhof
Hotel City am Bahnhof
Hotel City am Bahnhof Bern
Hotel City Bahnhof
Hotel City am Bahnhof Bern
Hotel City am Bahnhof Hotel
Hotel City am Bahnhof Hotel Bern
Frequently asked questions
Does Hotel City am Bahnhof offer free cancellation for a full refund?
Yes, Hotel City am Bahnhof does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel City am Bahnhof?
Yes, cats and dogs stay free.
Is parking offered on site at Hotel City am Bahnhof?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Hotel City am Bahnhof?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-out is available.
Is there an onsite casino at Hotel City am Bahnhof?
No, this hotel doesn't have a casino, but Jackpot Spielcasino Bern (8-min walk) is nearby.
What is there to do at Hotel City am Bahnhof and nearby?
Hotel City am Bahnhof has a garden and access to a nearby health club.
What's the area around Hotel City am Bahnhof like?
Hotel City am Bahnhof is in Old City of Bern, a short 2-minute walk from Bern (ZDJ-Bern Railway Station) and 5 minutes' walk from Federal Palace.
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Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
8.8
Location
8.0
Staff & service
7.2
Property conditions & facilities
Popular mentions
Train station
Service staff
Room
Location
Reviews
Verified
10/10 Exceptional
Apr 17, 2026
Great hotel - room was comfortable and spacious, staff were very friendly and helpful and the hotel was very conveniently located
Miss Victoria
Miss Victoria, 2-night trip
Verified
8/10 Very good
Jan 3, 2026
Great location near train and hotel provided local transportation voucher.
Heidi
Heidi, 1-night trip
Verified
10/10 Exceptional
Oct 26, 2025
Great location
Vikas
Vikas, 1-night trip
Verified
10/10 Exceptional
Oct 8, 2025
The location right next to the train station was perfect. The staff was very helpful suggesting dining options.
Karen
Karen, 2-night trip
Verified
10/10 Exceptional
Sep 23, 2025
The room was clean and comfortable. Shopping was easy and we had breakfast in the nearby area.
Lei
Lei, 1-night trip
Verified
10/10 Exceptional
Jun 1, 2025
Excellent location and staff were all amazing and helpful. Would stay again.
Michele
Michele, 2-night trip
Verified
10/10 Exceptional
May 3, 2025
Very convenient location. Excellent rates.
Brent
Brent, 6-night trip
Verified
10/10 Exceptional
Apr 22, 2025
I chose the hotel last year because the location is excellent for my plans. And I came back because the people are very friendly.
Marie
Marie, 2-night trip
Verified
10/10 Exceptional
Jul 24, 2024
I have been using this hotel for 30 years and love it each time I visit. Breakfast is good and I love the proximity to the train station and shopping.
Billie
Billie, 2-night trip
Verified
10/10 Exceptional
Mar 29, 2025
Love the location - across from the main train station and bus terminal. East to get around. Also had a great Buffett breakfast. Plenty of choic
Dennis
Dennis, 1-night trip
Verified
8/10 Very good
Sep 19, 2025
Great location, within easy walk from the train station. Check-in was quick and efficient. If you arrive early, you can leave your luggage while go you explore Bern's beautiful old town. The rooms are on the small side, but the beds are comfortable. There's a portable fan that you can set in the window to bring in much needed fresh air. Our rooms faced away from the busy traffic on the street, so it was quiet and allowed us to sleep with the window wide open. Breakfast is CHF 15 and excellent. Check-out was simple and accurate.
Elisabeth
Elisabeth, 2-night trip
Verified
10/10 Exceptional
Sep 22, 2024
The lady in front desk service is very kind and helpful!
Yonglin
Yonglin, 1-night trip
Verified
10/10 Exceptional
Apr 7, 2025
Staff was EXCELLENT! So kind, helpful, accommodating, going out of their ways to assist all the guests however they could. Made an otherwise hectic trip as pleasant as possible. We can't recommended them enough!
Abigael
Abigael, 2-night trip
Verified
10/10 Exceptional
Jul 15, 2024
Very close to train station. Very walkable to old town Bern and/or quick bus ride. Very helpful with storing our luggage as we arrived before check-in.
Donna
Donna, 1-night trip
Verified
10/10 Exceptional
Nov 7, 2024
The staff were amazing. They were extremely helpful. The hotel was steps away from the train station which was perfect when dragging around our luggage. The hotel is also in a great location for exploring the Old city. I would recommend it.
Charlotte
Charlotte, 1-night trip
Verified
8/10 Very good
Nov 30, 2024
Hotel is literally across to Bern HB, very convenient! And just across the street there is a COOP supermarket. Room was clean and comfortable, just one of the front desk lady was not very friendly, as if she's not welcome us just because we arrived before check-in time started. Other than that the rest of our stay was quite enjoyable.
YUANFENG
YUANFENG, 2-night trip
Verified
8/10 Very good
Jul 8, 2024
Great option for out of town travelers
Good hotel with a great location near the train station. The room was very comfortable although it didn't have air conditioning. The staff were all very friendly.
Be prepared for city noise. Our room faced the street so we were expecting it.
We loved the free transit passes (covered by the hotel city tax)
THOMAS
THOMAS, 1-night trip
Verified
6/10 Good
Sep 14, 2025
Money better spent elsewhere
The room was SMALL. We were bumping into furniture all the time just moving around. I paid for a balcony room, which looked out on a bunch of machinery in between a bunch of buildings. In addition to being a horrible view, there was only one chair out there, so we never used it. The breakfast was extra and not cheap, so we skipped it and the worst thing was that the wi-fi was only good for up to three devices. I've NEVER seen that before. The one positive thing was a good location for proximity to the train and city tram stations.
Wayne
Wayne, 1-night trip
Verified
4/10 Fair
Sep 19, 2024
Location is great! I was denied luggage holding. Washrooms had very limited supply of everything (provided 1 of each (shower cap, soap, cotton swabs) for a room of 3 people). Stains noted on the carpet.
Sophia
Sophia, 1-night trip
Verified
8/10 Very good
Jun 26, 2025
The hotel is right next to the train station, and a block away from old town. So you have great access to travel options, shopping, and attractions. The room was fairly clean. They missed a spot with crumb on the desk. But everything else was clean. The room did get warm in June, they did have movable fans to make it more comfortable, but it did still stay warm. Staff was nice and helpful. The breakfast was mostly breads, cereal, boiled eggs, cold cuts, fruit, and yogurt. Expensive for what is was, however Switzerland itself is expensive, so you have to keep that in mind as a full breakfast would cost a lot more than what we paid. And for the convenience for early day trips with kids, we thought it kicked off the day well. Think of this hotel as not luxury, but a utilitarian option with a great location, relatively clean, with a nice staff.
Paul
Paul, 4-night trip
Verified
6/10 Good
Sep 3, 2024
This hotel is in a great location for the station .
It also suited us because one of our key chosen activities in Bern was floating / swimming in the river Aare. There is a free lido resort style space that is only a 10 minute walk down hill . I understand it’s only open from June to mid September. The open air pool ‘s are totally free and you can gain access to float down the river . We spent the most of our 2 .5 days stay in the lido.
One of the reasons for picking this Hotel was it mentioned that you could use the partner Hotel called the Ambassador for their pool. Due to the local outdoor facilities available close by we didn’t need to use this. If you did apparently you ask Reception to call ahead . Useful to know if travelling in non summer months.
The hotel itself is very run down , it feels like a 3 star in terms of decor . Dated carpet ,old fashioned painted white walls . Our bedroom was so narrow you could not walk around the bed without turning our body side ways .- literally less than 50 cms . We stayed in room 306 . Other room of the same category are not the same they are larger. Our sons stayed in room on 2 nd floor and much more space .
Also useful to know that you get free use of the bus in the city of Bern included with your room rate. You need to process a code on your check in information. This is applicable to any hotel you staying in because the tourist tax we have found the ins Switzerland they haven’t always been forthcoming and telling thi
Adam
Adam, 2-night trip
Verified
10/10 Exceptional
Oct 26, 2025
Great location
Vikas
Vikas, 1-night trip
Verified
10/10 Exceptional
Jul 21, 2025
Excellent stay
Rasyikah
Rasyikah, 1-night trip
Verified
10/10 Exceptional
Aug 8, 2025
Great place
Great place.
conwell
conwell, 2-night trip
Verified
8/10 Very good
Oct 6, 2025
Breakfast good with additional charge, not included in the room charge