DO NOT STAY HERE. First of all, their non-smoking rooms have been smoked in. You should consider the non-smoking room classification as a suggestion, not a standard. According to their front desk personnel, they "tell people not to smoke, but people don't always listen" = zero non-smoking rooms. We asked to be switched to a new, non-smoking room. They switched us and it was still smoky. It was clear the hotel staff knew the rooms were smoky since the windows in the rooms were wide open and the fans were on. We were forced to stay the night because it was very late. When I asked to speak to manager that evening, and the following morning, no manager was available. When we asked for a manager to call us, no call. When I called in 3 additional times, no call. When I protested and requested a refund with Hotels.com, Xola refused to refund. This place is a dump with extremely poor management. The only positive thing I can say is the front desk people were nice, although not equipped to help us.
