The property is not user friendly for senoir citizen.
Not enough staff at reception
for to clear checkin for the room.
Breakfast : fruits limitedto only bananna. Otherwise all is ok.
Front desk has no clue about phone manners. Front desk juggles with multiple customers at once and at the end messing with everyone. Front desk staff has no knowledge. Mosquito inside the room. Iron box is burnt. Floors are ripped off.
Even though its a old property, the rooms and public area doesn't reveal it. You will feel the hotel is newly renovated. Ask for a room on high floor. Pretty decent sized rooms good enough for a family. Excellent food and service. l will definitely stay at the residency during my next visit to Chennai.
Nice rooms (as described), excellent high tech toilet, and room facilities, great staff, helpful and responsive. Comfortable stay. The only thing was that the bathrooms are not specially elderly friendly - it would be nice to have a few support handles in the toilet and bathroom for older people.
I loved the hospitality. The staff at reception, dining and housekeeping were all so kind and humble. Something can be done about the breakfast buffet though. Only the dessert seemed to change every day. Other than that, Iâd definitely stay here again!